Windows 10: My redgear gamepad is not recognized by the windows and the gamepad light is no turning on....

I was using this controller for like just 3 months its good as new it worked fine yesterday, but today it didn't detect. This is what i got from the device manager. I updated all my ports, reinstalled it but still no good came out of it. So pls assist me.

:)

 

USB Gamepad not working in Windows 10

Hi

I am using Redgear Smartline Gamepad for more than a year now and it has been working great with my Windows 10 laptop until recently.

One day after plugging in the device, I received a notification that the USB device connected has not been recognized and may have malfunctioned. I tried a few times by connecting and disconnecting the gamepad but in vain.

I reinstalled the driver that came along with the gamepad and after installation I didn't receive that notification and the gamepad's Analog light lit up and it showed up in my list of devices connected. However, I couldn't use the gamepad for any of the
games I earlier used to play with the same gamepad. I decided to calibrate it.

I went into my list of devices, went into the properties of the gamepad, but while calibrating, it showed that the device is not connected and asked me to retry. I disconnected and connected it again, and this time was able to start the calibration process
but again the same notification popped up. But after disconnecting and connecting once more, the very fast notification that the USB device has not been recognized showed up once again.

I would appreciate it anyone helps me with this problem, as I can't diagnose whether it's a problem with Windows or the gamepad. Unfortunately, I wasn't able to test it out on another machine but I will immediately update here once I do so.

I am running Windows 10 1903.

Regards

 

Help me guys... My redgear pro wired gamepad is not connecting

Hello there,

I recently purchased a lenevo laptop with windows 10 home preloaded and a redgear gamepad for gaming. The controller was smooth and working fine (it's a plug and play controller) But from yesterday it keeps disconnecting again and again and now it's completely
disappeard. not showing in device manager not even in control panel. Interesting thing is that all controller lights are working and all the buttons are glowing(i think gamepad is fine from inside) but controller is not working. Please help me guys. Already
tried various methods and troubleshooters but nothing worked. Pls pls pls help..

Moved from: [ Windows / Gaming on Windows 10 ]

 

Help me guys... My redgear pro wired gamepad is not connecting

Hello
MeenaBoy,

Usually, this happens when the gamepad is not being recognized by your laptop anymore. To assist you with your concern, I would like to know the following:

• What changes have you made prior to this issue?
• What troubleshooting steps have you done so far?
• Have you installed the latest updates for Windows 10?
• What is the current build number of your windows 10 laptop?
• Since it is not showing in the Device Manager, have you check if it is listed under unknown devices?

To check for the latest update for Windows 10, click the
Start button, go to Settings > Update & security > Windows Update then select
Check for updates. The current build of Windows 10 is 17134.228 which was released last August 14. Click the
Start button again, type winver then press
Enter to check the version and build number of your Windows 10 PC.

It's normal for the gamepad to have it's light on since it is still receiving power from the laptop even though it is not recognized.

In the meantime, I suggest you perform these troubleshooting steps to isolate the issue:

1. Try to remove other plug-and-Play devices to make sure that it is not overloaded.
2. Connect the gamepad on a different USB port.
3. Try to adjust the Power Management Settings. Here's how:
   • Right-click Start, and choose Device Manager.
   • Expand the USB Serial Bus controllers.
   • Right-click on the USB Root Hub and choose Properties.
   • Select Power Management.
   • Uncheck the Allow the computer to turn off this device to save power.

We will wait for your response regarding this matter.