Windows 10: My PC restarts everytime I play a video game

Respected Seniors, I would like to draw your attention on an irrirtating problem that is happening frequently for few days now.My PC Specs are:CPU: Ryzen 3 3200g with stock CPU CoolerMotherboard : MSI B450M Pro M2 MaxRAM: Corsair Vengeance 2x8GB 3200mhzPSU: Zebronics 470W GoldThe problem is that, whenever I am trying to play any games, My PC just shuts down suddenly and then restarts automatically immediatelyI don't know why this problem is happening. I didn't face this before , I have been running this PC for pas 2 years without any hiccupsI

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PC hangs when playing games and plays boken game audio in the background.

Hi Merskyl,



Thank you for replying back with the status of the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist only when playing games?
• Do you face similar issues when you play videos using a video player?

Method 1: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to uninstall the graphics card driver from
device manager manually by following the steps from the link below and check if the issue is resolved.

• Press Windows key + X and click on Device Manager.
• Expand Display adapter option.
• Right click on the graphics card driver and select Uninstall option.
• Restart the computer to reinstall the driver automatically and check if the changes is effective.

Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Troubleshooting help: YouTube videos won't play on Windows 10 PC

I just got a new Windows 10 PC & I'm finding that it won't play YouTube videos. Specifically YouTube. In the video area the loading indicator circles indefinitely and I see this message...

Additional info & steps I've tried...

• Netflix plays flawlessly
  
• Other Macs, PCs, iOS & Android devices on the same network play YouTube videos no problem
  
• I restarted the machine
  
• Restarted the cable modem
  
• The machine can do other Internet stuff fine -- browse websites, email, etc.
  
• I cleared the browser cache & browsing data
  
• I tried a different browser (I tried Chrome & MS Edge)
  
• I looked under "Windows Defender Security Center > App & browser control" but I don't see anything there about blocking videos.
  
• Turned off ad blocker
  
• Tried connecting via Ethernet and wi-fi
  
• No peripherals connected to the machine
  

System info

Gigabyte Aero 15x
Windows 10 Pro

Version 1803

Installed on 8/14/2018

OS build 17134.228

Any help, advice, or further troubleshooting steps would be greatly appreciated. Thanks

 

No Video Playback

Hi,

There are several factors that may cause video clips not to play on Xbox App.
It is possible that your video card drivers are not updated. To properly isolate your concern, please clarify the following information:

• Are you able to play videos using other applications on your PC?
• Have you tried to check if offline videos are playing on your PC?
• Have you tried updating your graphics card drivers?

In the meantime, you may perform the suggested steps under Troubleshooting video or display problems
on this
link to resolve the issue.

If you need further assistance, you may reply to this post anytime.