Windows 10: My PC crashes when using Windows Hello face ID to log in to websites

Discus and support My PC crashes when using Windows Hello face ID to log in to websites in Windows 10 Software and Apps to solve the problem; Hello everyone, So I recently decided to try out the windows Hello face ID for my login stuff instead of the PIN for a handful of non essential reasons... Discussion in 'Windows 10 Software and Apps' started by Steven_720, Jan 8, 2025 at 11:02 PM.

  1. STEVEN_720
    Steven_720 Win User

    My PC crashes when using Windows Hello face ID to log in to websites


    Hello everyone, So I recently decided to try out the windows Hello face ID for my login stuff instead of the PIN for a handful of non essential reasons more for the novelty of it, but anyway, Logging in at the initial Log in screen is fine, no issues, and some websites its okay, but a good amount of times on most websites I have saved passwords on where it asks to verify my log i credentials with my PIN or Biometrics, I get the standard blue crash screen saying "Uh Oh something went wrong" etc. Just curious if anyone has any insight on this. I am running windows 11, my pc hardware is an Asus

    :)
     
    Steven_720, Jan 8, 2025 at 11:02 PM
    #1
  2. PRAKHAR_KHARE
    Prakhar_Khare Win User

    Hello Face ID not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you’re facing issues with Windows Hello Face ID after installing Windows Updates. I will certainly try my best to assist you with the
    issue.



    I would like to know the error code you receive when trying to login using Windows Hello Face ID.



    Meanwhile, I would suggest you to try re-installing the Camera drivers on your PC and see if that helps. Refer the article
    Refer the section Reinstall the device driver from the article
    Update drivers in Windows 10



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jan 8, 2025 at 11:05 PM
    #2
  3. EDWIN
    Edwin Win User
    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    My PC crashes when using Windows Hello face ID to log in to websites 214964d1543017421t-windows-hello-face-problem-001295.png
     
    Edwin, Jan 8, 2025 at 11:05 PM
    #3
  4. MD. MUNAYEMAL-MAMUN
    Md. MunayemAl-Mamun Win User

    My PC crashes when using Windows Hello face ID to log in to websites

    windows hello face log in

    Is windows hello face log in work's on Asus ux430ua? My device is not supporting windows hello face log in
     
    Md. MunayemAl-Mamun, Jan 8, 2025 at 11:05 PM
    #4
Thema:

My PC crashes when using Windows Hello face ID to log in to websites

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