Windows 10: my password does not get accepted on my i phone but it does on the computer

my i phone keeps telling me that the password is not right but the password is acceptedon the computer

:)

 

My desktop computer will not accept my password

My desktop computer windows 7 professional will not accept my password. A few days ago it stopped requiring a password to get in, I reset it with a new password. I'm not very computer savvy. I've tried a few suggestions offered, but none of them worked.

 

Microsoft password not accepted to log into computer account

Hi,

Im logging into ny new HP computer laptop for the 2nd time since Ive owned it. I cannot remember my PIN so I'm using my Microsoft password to log in but my password is not being accepted. I've changed my Microsoft password 3 times in the past 20 minutes
(with my phone), restarted my laptop and double checked my spelling and everytime my password is listed as "incorrect"

 

Password not accepted in Safe mode

Hi Pedro E Cordeiro,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to internet issue started?
  
• Are you referring to PIN password or Microsoft account password?
  

I understand the inconvenience caused due to this issue, this could be due to a change in the keyboard layout. However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Change the keyboard layout.

1. In the bottom right corner of the sign in screen, select the first option to change the keyboard layout.
2. Try to change the keyboard layout from the list if you have any and type in the password.
   

Method 2: Use the On screen keyboard.

1. Restart the computer. In the sign in screen, hold down the shift key and select restart from bottom right corner of your screen.
   
2. After the pc is restarted, select Troubleshoot > Select
   Advanced options >Click on Startup settings >
   Now, click on Restart.
3. After your PC restarts, you should see number of options. Press F5 for
   Safe Mode with networking.
4. When you are in login screen, press Windows
   and U together on the keyboard
   and select the On-Screen Keyboard from the
   Ease of Access list or click on
   Ease of Access at bottom right and select
   On-Screen Keyboard from the list.
5. Now, use the cursor to type the password with On-screen keyboard.
   
6. Before clicking the login, press the eye symbol
   (I.e. Reveal Password) option in the password field, to see the password is correct.

After you login to safe mode with networking, I would suggest you to follow the steps provided in the Microsoft article on
Fix network connection issues in Windows.
Let us know the results to assist you further regarding this issue.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator