Windows 10: my mouse is not working properly after the latest windows 11 update. i have tried the...

There is a problem with the latest windows 11 update. my mouse is not working properly. I cannot uninstall the latest update. what gives here. Thankyou.

:)

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.

 

Wireless Mouse doesn't work properly

The different mouse that I tested on this works perfectly, but unfortunately, the mouse I used originally that I tested on the other computer, didn't work properly, just the buttons.

So, I bet that I'll either use the new mouse, which gets uncomfortable, because it's meant to be hidden in the computer via USB... Or, I buy a different mouse. Or, find the solution to the original problem..

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.