Windows 10: My Microsoft / XBox account has been hacked

My Microsoft / XBox account has been hacked and the original e-mail deleted and replaced by a bogus one. I have tried the Account Recovery Process and it is not accepting my details. Please Help !

:)

 

Xbox account hack

Hi Jemel,

For better assistance on changing your Xbox Gamertag picture, you can also share the issues that you encounter by chatting with other Xbox Insiders on the Xbox Insider Forums.
To start a chat session, follow the steps below:

• Sign in to Insider Program forums.
• 
  You may select Latest Xbox One Update Preview.
  
• 
  Click on Chat with Support.
  

Let us know how it turns out.

 

Microsoft Account was hacked

Hi,

Thank you for posting your query in Microsoft Community.

I’m sorry to hear that someone hacked into your Microsoft account.

I understand how frustrating this could be. I will be glad to assist you with this.

I would suggest you to click on the link below for steps to recover your account.

How to recover a hacked or compromised Microsoft account

Sometimes, you may not receive any notifications if the two steps verification settings is turned off.

Please follow the instructions in the link below and make sure that the setting is turned on.

How to use two-step verification with your Microsoft account

Hope this helps. Do let us know if you need further assistance. We will be glad to help.

 

Microsoft Account was hacked

Original Title: Accessed my account

How cans someone hack into my Microsoft account when I have the two step verification .. that can only be approved from my cell phone?