Windows 10: My Logitech MX Keys and MX Master 3S Do Not Auto-Connect

Hi. I recently built a new PC. Everything's working fine, except for a couple of things:1. My Logitech MX Keys and MX Master 3S wireless keyboard and mouse do not auto-connect to the computer when I boot the device. I have to manually connect them instead each time. I also use a wireless neckband Oppo Enco M32, which has no issues connecting to the same computer. I dug into Bluetooth advanced options and enabled the "Automatic" setting as advised here: https://answers.microsoft.com/en-us/windows/forum/all/bluetooth-devices-doesnt-auto-connect/f6aa5312-58d5-42db-8d65-936a8b1ca348 and tri

:)

 

Windows can't detect a new bluetooth device, a Logitech MX Master 2s mouse

I am trying to install a Logitech MX Master 2s mouse. The mouse is on but Windows cannot detect the new device, the screen shows it is searching, but remains blank. Also Bluetooth is confirmed on.

 

Logitech Mouse 510 and MX Keyboard

I Called Logitech and explained my problem. They advised me that I need to connect directly to my PC/Laptop so it will pair with my MX Keyboard. They said the problem is that I connect the mouse with a Hub.

We did finally get it to "unify" and now I'm back using the M510 mouse. I'll give it a day to see if it can work now. If not, I'll bring the MX Keyboard back to Best Buy.

Thanks for your help

Tony

 

Logitech MX Master mouse driver error Windows 10 Pro 1909

Hi,
I had recently changed my wireless network card in my laptop from Intel AC 3160 to Intel 7260 but my laptop did not support that 7260 card so i put back my original network card. Both wifi and Bluetooth were working fine before. After i put the card back, wifi is working fine but Bluetooth is having problem with my specific device MX master mouse.

Bluetooth works fine with my Bluetooth keyboard and Bluetooth headset but whenever i connect my mouse, it connects and then it shows driver error.

I thought it might be the mouse, so i connected the mouse to my second laptop and it successfully connects to my second laptop and even my phone perfectly.

So the issue is quite strange. The mouse connects fine to other device but has error with my laptop. The laptop connects fine with other bluetooth device but gets driver error with the mouse.
I checked device manager and there is Bluetooth Low Energy GATT compliant HID device. Tried updating that device but it shows best driver is already installed.

I have tried reinstalling the bluetooth driver from dell as well as from Intel but the issue still persists.
I have tried installing logitech options and logitech setpoint but that didn't help. Issue still persists.
No option to rollback driver either, its greyed out. I guess i must have uninstalled the previous version of driver.
I don't have the unifying receiver so without bluetooth, cannot use it on this laptop.
I have made sure the mouse is on right channel
I have tried removing and re adding the mouse. it reconnects but shows the same driver error








- - - Updated - - -

oh well, just updated my device from windows 10 pro version 1909 to version 2004 and the mouse is working fine. oh what a joy.