Windows 10: My laptop has recently in the last month, roughly started shutting down randomly whilst...

Discus and support My laptop has recently in the last month, roughly started shutting down randomly whilst... in Windows 10 Software and Apps to solve the problem; The event IDs on next startup include - any advice?:LevelDate & TimeSourceEvent IDTask categoryWarning4/12/2024... Discussion in 'Windows 10 Software and Apps' started by A Keit-747h, Dec 3, 2024.

  1. A KEIT-747H
    A Keit-747h Win User

    My laptop has recently in the last month, roughly started shutting down randomly whilst...


    The event IDs on next startup include - any advice?:LevelDate & TimeSourceEvent IDTask categoryWarning4/12/2024 07:19DistributedCOM10016NoneWarning4/12/2024 07:18DistributedCOM10016NoneWarning4/12/2024 07:17DistributedCOM10016NoneWarning4/12/2024 07:17DistributedCOM10016NoneWarning4/12/2024 07:17LSA LsaSrv6155NoneWarning4/12/2024 07:17LSA LsaSrv6155NoneWarning4/12/2024 07:17LSA LsaSrv6155NoneWarning4/12/2024 07:17LSA LsaSrv6155NoneWarning4/12/2024 07:17LSA LsaSrv6155NoneWarning4/12/2024 07:17LSA LsaSrv6155NoneWarning4/12/2024 07:17LSA LsaSrv6155NoneWarning4/12/2024 07:17LSA

    :)
     
    A Keit-747h, Dec 3, 2024
    #1
  2. ROBIN KRAMER
    Robin Kramer Win User

    Laptop randomly shuts down after latest Windows 10 update

    Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

    Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

    What should be my next step?

    Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.
     
    Robin Kramer, Dec 3, 2024
    #2
  3. MARQUEEMOON67
    MarqueeMoon67 Win User
    Laptop shutting down randomly

    For the past month or so, my laptop seems to randomly lock itself and shut down when it's unplugged, even though it might be fully charged when it does it. From experience, it tends to do so when I am playing something audio or video related. No issues
    occur when the laptop is plugged in.

    I asked one of the Microsoft advisors for help. They suggested uninstalling the battery drivers and restarting the laptop. This has had no effect on the problem at hand.

    Any assistance would be deeply appreciated.
     
    MarqueeMoon67, Dec 3, 2024
    #3
  4. EIDAIRAMAN1
    eidairaman1 Win User

    My laptop has recently in the last month, roughly started shutting down randomly whilst...

    laptop randomly shutting down

    Sounds like the Powersupply you have is being problematic, or something is overheating, that last part of your quote gave me a clue in, now other thing id recommend is getting in the base of that laptop and cleaning it thoroughly, once you do that, clean the laptop every other month.
     
    eidairaman1, Dec 3, 2024
    #4
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My laptop has recently in the last month, roughly started shutting down randomly whilst...

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