Windows 10: My keyboard keep being press by no reason when i play video game

Hi! Sorry English is not my first language I will try to describe the situation as well as possible I am using a laptop with an external keyboard and mouse for gaming and lately, whenever I long press WASD or left/right arrow to move my character inside the game, the keyboard will be kept pressed for a VERY LONG TIME even when I didn't touch the keyboard at all. The game becomes unplayable and I cannot use any other button. This only happens when I am in a video game and doesn't occur when I work in Word/send email. I found that many similar situations occur to others as well. Yester

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video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

Laptop Keyboard not working when video be played

Hi,

I would like to inform that this issue might have occurred due to outdated/ corrupted drivers on your device.

Try few of the troubleshooting steps below and check if it helps.

Method 1: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Method 2: I suggest you to uninstall the drivers from Device Manager, try to download the driver manually from the manufacturer's website and install them.

Uninstall the keyboard drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right click on the Keyboard driver
  and click on Uninstall.
• Restart the computer.

Hope it helps. Update us the status of accessing keyboard while playing videos for further assistance.

Thank you.

 

Video card driver crashing when playing games

We suggest that you rollback your driver. To do so, kindly follow the steps below:

• Press Windows key + R to open run dialog box.
• In the dialog box window, type devmgmt.msc and hit enter.
• Right click on your video card driver -> Properties ->
  Driver tab and select Rollback driver.

If the issue persists, it could be better to contact the developer of the game.

Regards.