Windows 10: My keyboard is not working but the touch is how I fix it ?

Discus and support My keyboard is not working but the touch is how I fix it ? in Windows 10 Software and Apps to solve the problem; windows 11 pro The keys are not working but the touchpad and the little red one are working.I have tried things I have seen on YouTube, I Accidentally... Discussion in 'Windows 10 Software and Apps' started by Claudine Degand, Nov 30, 2024.

  1. My keyboard is not working but the touch is how I fix it ?


    windows 11 pro The keys are not working but the touchpad and the little red one are working.I have tried things I have seen on YouTube, I Accidentally pressed fn, and the space button turned on the backlight so I found it off maybe press some other buttons I have tried Device Manager resetting the device Please help I rely on this computer alot

    :)
     
    Claudine Degand, Nov 30, 2024
    #1
  2. Aaron_Sum Win User

    Touch keyboard not working

    Hi Paul,

    Thank you for posting to Microsoft Community.

    Please confirm the following things for me.

    1. May I know the make and model of your system?
    2. Was there any major change on your system prior to which you were able to use the touch keyboard without any issues?

    I would suggest you to check with the services again, there are a few dependency services that will need to be checked. Please follow the steps below.

    1. Press the ‘Windows’ key and ‘R’ key together, this will open the ‘Run’ dialogue box.
    2. Type in ‘services.msc’ and press enter. This will open the ‘Services’ panel, in the list of services, find ‘Touch Keyboard and Handwriting Panel Service’.
    3. Right-click and select ‘Properties’. In the ‘General’ tab, change the ‘Startup type’ to ‘Automatic’ and click on ‘Start’.
    4. Click on the ‘Dependencies’ tab, expand the ‘Remote Procedure Call (RPC)’ and check the related services. You will find two services related to the ‘Touch Keyboard and Handwriting Panel Service’. Click on ‘Ok’, return to the ‘Services’
      window.
    5. Find the two services namely, ‘DCOM Server Process Launcher’ and ‘RPC Endpoint Mapper’. Start the services if they aren’t running and the ‘Startup type’ to automatic and click on ‘Ok’.
    6. Please check this link to ‘Open the touch keyboard’ and check if it works
      out for you.

    Hope it helps.

    Aaron Summith

    Microsoft Community - Moderator
     
    Aaron_Sum, Nov 30, 2024
    #2
  3. Mon.k11 Win User
    Touch keyboard pops up at login

    Thanks for the help, this method worked.
     
    Mon.k11, Nov 30, 2024
    #3
  4. My keyboard is not working but the touch is how I fix it ?

    Touch keyboard pops up at login

    If the above steps didn't work, we suggest that you disable the Touch Keyboard and Handwriting Panel Service. Please follow these steps:

    • Click on Start.
    • Type Services, and then press Enter.
    • On the right pane, look for Touch Keyboard and Handwriting Panel Service. Double-click on it.
    • Locate the Startup Type drop down, and change it to Disabled.
    • Click on Apply button to save changes.
    • Click on OK button to close the Touch Keyboard and Handwriting Panel Service
      window.

    Let us know how it goes.
     
    Janeane Cru, Nov 30, 2024
    #4
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My keyboard is not working but the touch is how I fix it ?

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