Windows 10: My keyboard and mouse won't work

Discus and support My keyboard and mouse won't work in Windows 10 Software and Apps to solve the problem; My keyboard and mouse won't work when I get to my sign in screen and I don't know what to do... Discussion in 'Windows 10 Software and Apps' started by xHitTheAssasinx, Feb 18, 2023.

  1. XHITTHEASSASINX
    xHitTheAssasinx Win User

    My keyboard and mouse won't work


    My keyboard and mouse won't work when I get to my sign in screen and I don't know what to do

    :)
     
    xHitTheAssasinx, Feb 18, 2023
    #1
  2. MICHAEL GALL
    Michael Gall Win User

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Feb 18, 2023
    #2
  3. #MAHDICHAABANI
    #mahdichaabani Win User
    BLUETOOTH MOUSE WON T MOOVE. WHY?

    I have a Microsoft Bluetooth Mouse 5000 that works only (right and left click works properly) but it won t moove. please help me and answer me as soon as possible.
     
    #mahdichaabani, Feb 18, 2023
    #3
  4. JOHN FER
    John Fer Win User

    My keyboard and mouse won't work

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Feb 18, 2023
    #4
Thema:

My keyboard and mouse won't work

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