Windows 10: My JBL Quantum 100 doesn't work and it's frustrating!

I have a JBL Quantum 100 with a detachable boom mic. So, i tried to reinstall drivers, something worked, but after i restarted my pc it didn't work. Sometimes it is detected by the system, sometimes it isn't, sometimes the headphones work but the mic doesn't and most of the time it doesn't even work. I have an HP M01-f1124. i have multiple audio jacks on my pc i guess. there is a lime and a blue in the back and a default audio jack in front. help! i want both speakers and microphones to work! help!!!

:)

 

Windows 11 and JBL Quantum Duo speakers drivers

I have the same problem, purchase my JBL Quantum Duo last January 4, 2022 and i'm also having issues when connecting via USB. 3.5mm and bluetooth are both working fine though.

JBL also gave me the same response when I asked them regarding any compatibility issues with windows 11

device is detected under "Device Manager" but not showing on list of audio devices. Another thing I noticed is when connected via USB, my JBL Quantum Duo takes control of the Nvidia Audio via DisplayPort Cable and route the audio to the JBL QD speakers (Max Volume) instead of my monitor (MSI ARTYMIS 242C W/AUDIO OUT 3.5mm)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

JBL Quantum 100 Headset microphone not detected by my laptop and Windows

i bought a jbl quantum 100, i can hear perfectly but my mic is not working at all. i plug it into my laptop, ASUS TUF GAMING FX504.

My laptop has Windows 10. The microphone is separate from the headset, and it can only be plugged into the headset itself. First issue is, when i plug in the headset, there's no pop-up window asking me what kind of device is connected, it immediately lists it as "Realtek High Definition Audio, Speakers" in the control panel. I couldn't enable this pop-up because i can't open Realtek HD Audio Manager. i tried troubleshooting, reinstalling every sound driver.

In control panel, when i open "Sound", i see every device (even ones that are disabled or not connected), and this mic is not listed there. I have no other microphones connected to the PC. I'd really appreciate it if someone could help me.