Windows 10: My entire computer freezes when I play games. I am forced to hard shutdown and restart by...

Browsing the internet is ok. I can use social media apps and watch videos perfectly fine. But when I'm gaming, at random times the screen just freezes. I can't input a command. I can't access apps. I can't Alt+Tab to go to a different screen. Or Alt+F4 to close all programs. The sounds in the game repeat loudly, or make a loud lag error noise. And no, the noise isnt coming from the computer itself, its coming from the speakers. I am using a Laptop.The games that this happens in are as follows:Roblox Games: UCDR and KZ hard freezes my computer. However, when I max out my graphics in settings

:)

 

Computer shutdowns

when playing games be they microsoft games or others computer shuts down for no reason.

start up does not suggest forced shutdowns etc. Computer is a HP Laptop RTL8821CE

 

Computer Hard Freezes Randomly - No Error logs or Memory dumps


I posted on Sevenforums a few days ago regarding this issue:

I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?

Thanks for your time!

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How to Unlock Drive in Windows 10: 5 Ways to Remove a Lock