Windows 10: My Dodosoul M800 mp3 player will not connect to Windows 11 PC. How do I register it as a...

For a long time, I've been using an ipod shuffle. It's easy using itunes. I have physical CDs in itunes, and I have songs I bought from Amazon Music. My ipod is almost done, so I got a new mp3 player. I disabled my ipod. I put my mp3 player in. It is not showing up on my File Explorer, like you know how you see a USB and it pops up. The mp3 player is not showing up on my computer. It's on and fully charged. I tried synching it with Bluetooth, but that did nothing. Please help. Thank you.Also how do I put all the music in there? I don't want to redo putting all my CDs in, or rebuying the songs

:)

 

PC restarts when connecting mp3 player

I have a ipad nano, when I connect via USB, my PC gets BSOD. It never did this before. After much aggravation, I purchased a different mp3 player (another brand) and does the same thing. I tried different USB ports and same issue.

I have never come across this before. Any idea why my PC reboots whenever I connect any mp3 player to PC?

What have I tried...

• different USB ports
• different mp3 players
• different local windows account
• ran "sfc /scannow (yes it did find something but didnt fix my mp3 issue)
• updated windows

win version OS build 19041.450

 

Eclipse MP3 Registering As An Unknown Source

Hello Shawn,



Thank you for writing to Microsoft Community Forums.

1. How are you connecting the MP3 player?
   
2. Have you tried connecting the MP3 player to a different PC?
   
3. Which version of Windows 10 you are using currently?
   
4. What is the make and model of the PC?
   

If you are using a USB cable to connect the MP3 player, then I suggest you to use a different USB port and check if the MP3 player is getting detected by the PC.



However, you can try updating the chipset drivers to fix the issue.



Follow the steps mentioned below to update the drivers.

1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for ‘Run’.
2. In Run dialog box, type ‘devmgmt.msc’ and hit enter.
3. Go to ‘Universal Serial Bus controller’ and expand it.
4. Right click on the ‘USB root hub’ and click on update drivers.
5. Click on ‘Search automatically for updated driver software.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

deleting podcasts from my mp3 on win 10 media player

Hi Ernie,

We realize the inconvenience you are experiencing with not able to delete files from mp3 player using Windows Media player. We will certainly help you.

This issue might occur when the Mp3 file is broken or when it is not compatible with the Windows Media Player or other media players.

Firstly, I would suggest you to open Media player and try to refresh the device and try deleting the songs.

Method 2: Run Windows Media Player Troubleshooter.

I suggest you to run Windows Media Player Troubleshooter. Follow the below steps to run Windows Media Player:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click Troubleshooting.
• Click View all, and then click Windows Media Player Settings.

If the issue persists then follow the below method.

For information about how to reset your device, see the documentation that came with your device.



Method 2: If the above steps do not help, you may try to delete music files directly from the mp3 player, follow the steps below:

To delete music files using the computer, follow these steps:

1. Connect your mp3 player to the computer.

2. Select Open device to view files using Windows Explorer on initial connection.

3. Locate the folder where your music files are stored.

4. Right click and select delete the music files or folder.

Let us know the results. We will be happy to assist you further.

Thank you.