Windows 10: My Device had a few updates i needed to download in my laptop here are the details of the...

I got this laptop 1 month ago it was used i factory resetted it and started using it anything helps please.

:)

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

I'm encountering an issue with my Bluetooth device on my Windows 10 laptop. In Device Manager, the Bluetooth device is displaying an error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some additional details about the problem:

• My laptop model is HP R007tx, and it is Bluetooth-capable.
  
• Despite the Bluetooth hardware being present, the device manager shows this error, indicating a problem with the device driver.
  
• When attempting to troubleshoot, I found that the Bluetooth driver's digital signature cannot be verified, suggesting a revoked signing certificate.
  

I've already tried the following troubleshooting steps without success:

• Reinstalling Bluetooth drivers obtained from the HP support website.
  
• Updating Windows and checking for driver updates.
  
• Restarting the laptop multiple times.
  
• Checking for dependencies and performing a System File Checker scan.
  

Despite these efforts, the error persists, and I'm unable to use Bluetooth functionality on my laptop.

Can anyone provide guidance on how to resolve the "Code 39" error with the Bluetooth device driver? Is there a way to address the issue with the driver's digital signature or any other troubleshooting steps I can try?

Your assistance would be greatly appreciated. Thank you!

Laptop details:

• Make and model: HP R007tx
  
• Operating system: Windows 10
  
• Bluetooth device error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
  

 

Laptop no longer charging since Windows 10 update

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

I could not able to connect any Andriod device to my laptop

Hi Karhtik,

The challenge that you experience when trying to connect your mobile phone to your laptop is due to a possible outdated drivers. For us to better assist you with your concern, we'd like to know the following details:

• Which version of Windows 10 are you currently running? To see which version of Windows 10 is installed on your PC, click on the Start button and then select Settings.
  In Settings, select System > About.
• Were there any changes made on your laptop prior to the issue?

For initial troubleshooting, we suggest that you run the Hardware and Device troubleshooter.

• To do this, type in the search bar on the task bar Troubleshooter
  and hit Enter.
• Click on Hardware and Sound, then under Device
  > Hardware and Devices. Note that you may be ask to enter your admin username and password to start the process.

If there were no errors found or any issues to fix by the troubleshooter, we suggest that you update the driver.

• Right-click on Start button then select Device Manager.
• Go to Other Devices then select MTP. Right-click on the device then click on
  Properties.
• Click on the Driver tab then click on Update Driver.

If the issue still persist after performing the steps above, we suggest that you follow the troubleshooting methods below:

Method 1: Uninstall the driver and then restart your laptop.

• Right-click on the parent device, then select Uninstall device. To restart your laptop, select the
  Start button > Power > Restart.

Before your laptop restarts, you might temporarily lose the connection to other devices. For example, you might temporarily lose the connection to other USB devices.

After your laptop restarts, Windows will automatically install the default driver.

Method 2: Download an updated driver from the laptop's manufacturers' website, and then install it manually.

• Right-click the parent device, then select Update driver >
  Browse my computer for driver software and then find the driver you downloaded on your laptop.

You can also check other troubleshooting steps provided by Iheanyi in this
thread.

Update us with the results and let us know if you need further assistance.