Windows 10: My daughter somehow left our family group, and started her own.

My daughter somehow left our family group, and started her own. She still has the same permissions, so she cannot leave the group she created, and cannot accept our invite as she is still in a group. I need help.

:)

 

Delete family group:

Dear Jason Mock1

Thank you for posting in the Microsoft community.

In all honesty, we would suggest that the fastest solution for you would be to re-register for a Microsoft account and then join your daughter's family group. That way you can get up and running with MICROSOFT365 as soon as possible.

Back to the family group issue, if you are the organizer of another family group, it would be a good idea to notify the other members of the group that the group needs to be disbanded, and then delete the other members in turn from the main family account screen. Finally, dissolve the family group.

If you are a member of a family, but not the organizer, you can leave the family group if you are an adult account, or if you are a minor, you will need to be removed from the family group by your organizer.

So, frankly speaking the family group feature is not perfect at the moment and sometimes the above steps may not be possible due to server logic. You may want to sign up for a new Microsoft account and wait until the family group feature is stabilized before joining your daughter's family group with your original account.

We hope the above information helps you

Best Wish

Shawn Z | Microsoft Community Support Specialist

 

How did one of my children, whose birthdate is entered as 9, get kicked out of my family group?

When I try to manage my family I have noticed that my daughter, aged 9 is another family group. The problem is, the parent listed is my wife, but she doesn't have a Microsoft account! We use the same home PC and my wife only has a local account. I have no idea how she got to be managing a family with only my one daughter in it. The suggested solution is to log in as my daughter and leave the family group, but she can't leave the assigned family.

 

Delete family group:

I havea family group that appears to have me and an old link for my daughter in it. It won't let me delete myself or my daughter. I just want to delete the entire family group so that I can join my wife's family group (where she purchased a family subscription to 365) What should I do??