Windows 10: My computer keeps randomly freezing

My computer has been randomly freezing on many occasions now. I have received a VIDEO SCHEDULER ERROR and VIDEO TDR FAILURE in the past, and recently have had the computer just freeze, with the screen going white, then black, and completely restarting. The Event Viewer show the error:"The RstMwService service terminated with the following error: %%2684420176"which I presume to be associated with the crash since the timestamps are reasonable. Additionally, there is also associated information event in the Event Viewer:"The following boot-start&n

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.