Windows 10: My computer keeps crashing when playing games

Iv recently done a reset and deleted everything and set up pc as new… Im getting no errors or critical errors in event viewer,I start playing a game and lets me play for 2-5minutes sometimes longer then computer just freezes when bringing up task manager it opens the screen but nothing loads I try to shut down or restart but doesn’t do it I have to press the power button to restart pc.. Iv done the SFC /scan now command and it doesn’t find anything iv also done the restore health command and chkdsk command also done memory test… I don’t know what’s causing it to freeze/crash Any help with this

:)

 

Computer crashes while playing games

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that how frustrating it can be when the PC crashes while playing games. I certainly appreciate your efforts taken towards resolving the issue.



For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC?
   
2. What is the make and model of the PC?
   
3. What happens when you try to run a game?
   
4. Does the PC crashes only while playing games?
   
5. Do you receive any stop code or error message when the PC crashes?
   

Meanwhile, I would suggest you to refer the article
Troubleshoot blue screen errors



In addition, you can check if Windows is up to date. Refer the article
Keep your PC up to date and see if that helps.



If you receive a Blue Screen error, please share the dump files with us in order to assist you further. I have sent a private message to you, please share the dump files through the message.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

New computer keeps crashing when playing games

Hi,

My computer seems to crash at random when playing games.
By looking at the crash dumps it seems like there are many different types of errors, but they are all involving ntoskrnl.exe.

Seems to be happening most often when playing games at 4k. At first I thought it might be the power supply, but I also suspect the RAM.

I've attached all of the dump files.

Edit: Seems like it's occurring more and more often now. Been trying to play Rising Storm 2 this afternoon. And the computer have been crashing after just a few minutes.

 

Pc keeps crashing while playing games

Hi,

Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

Windows 10 Update Assistant

Kindly update us with the results, so that we can assist you further.