Windows 10: my computer is blue screening

Discus and support my computer is blue screening in Windows 10 Gaming to solve the problem; my computer has blue screened three times today here is the dump... Discussion in 'Windows 10 Gaming' started by logan vosburg, Jan 20, 2025.

  1. LOGAN VOSBURG
    logan vosburg Win User

    my computer is blue screening


    my computer has blue screened three times today here is the dump https://1drv.ms/u/c/a005fde61bda5729/EUlPoBceun9Pq5D3PVv0UfIB5CCxvqtzdLSUAmg26eBZMw?e=feXblJ here are some error messages my gaming laptop is an asus tuf a17 with a Ryzen 7 4000 series and an rtx 3050 t-i laptopany info helps

    :)
     
    logan vosburg, Jan 20, 2025
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jan 20, 2025
    #2
  3. MELCHIZEDEK QUI
    Melchizedek Qui Win User
    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 20, 2025
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    my computer is blue screening

    Frequent Blue Screen error on computer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



    However, please let us know:




    • When exactly are you getting the Blue Screen error?

    • What is the error message you receive?

    • Are you aware of any changes made to the computer recently?

    • What is the make and model of the computer?



    I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



    I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps
    mentioned below:




    1. Press
      Windows key + R, to open Run dialog box.

    2. Type
      mdsched and click on OK.

    3. Click on
      Restart now and check for problems.



    Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 20, 2025
    #4
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my computer is blue screening

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