Windows 10: My camera is not working anymore, and i have no idea what is the issue. I tried to restart...

My camera on my laptop is not working and whenever I try to use it, I receive an error message that I can't connect to my camera. I tried to restart my camera but nothing changed.

:)

 

Tried messenger for camera....

Hi,

Normally, the issue with the camera not being detected is caused by an outdated driver or a recent update triggers a system conflict. To assist you with your concern, we suggest that you follow the steps listed on this
link. This is to identify and resolve any issues if Windows
can't detect the device.

Let us know how it goes after performing the suggested steps.

 

Camera not working

Hi.

Strictly speaking this is probably not the right place to ask, but I'm running out of ideas, and as I have Windows 10...

I have a Lenovo laptop and I'm trying to run Zoom, but I can't get the camera to work. I've tried contacting Lenovo and Zoom (via ticket) and have got nowhere. (Usually they try pointing me down a path already tried and failed.) I've tried all the options Zoom and Lenovo suggest, but to no avail. The camera works on nearly everything else, so I'm guessing it's actually the Zoom application. Any ideas?

Matt

 

Windows 10 update issue - camera

Hi,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

What is the make and model of the camera?

I would suggest you to make sure the camera is installed properly and listed under Device Manager.

Follow these steps:

• Press “Windows key + X” from keyboard.
• Select “Device Manager” option from the list.
• Check if the Camera is listed in the devices list.

If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

If the camera is listed in the device manager, then perform the following troubleshooting methods:

Method 1:

You may try running the Hardware and Device troubleshooter and check if it helps.

a. Press Windows Key +R, type Control Panel.

b. Type troubleshooting in the search bar, click on troubleshooting.

c. Click on Hardware and Sound, click on Hardware and Devices.

d. Follow the steps from the wizard to run the troubleshooter.

Method 2:

If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
to do if you have problems with an app” to diagnose and fix if the issue is with Camera app.

Method 3:

If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

Follow these steps:

• Press “Windows key + X” from the keyboard.
• Select “Device Manager” option.
• Search for Camera, then right click and select “Uninstall”.
• Then restart the computer.
• Download the latest driver from the Manufacturer’s website and install it.

Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.