Windows 10: My Bluetooth Headphone is listed only as a hands-free audio in playback devices

I got this new Bluetooth adapter, and it works perfectly except when I connect my Bluetooth headphones the audio quality is terrible.I searched everything and everywhere and I didn't get a fully answer. I tried unchecking the hands-free Telephony box, trying to look if there is another device listed in playback devices even the disabled one, reinstalling the driver and restarting my pc.At the moment I have no clue how to fix this and I'm here to get an answer.Thank you.

:)

 

Bluetooth headphones connect but are not listed as Playback device

I'm having trouble getting audio to play through my Bluetooth headphones. I am able to successfully connect them to my computer, but I cannot figure out where to set them as the playback device. They are not listed in the
Sound panel (even when showing disabled and disconnected devices). Any ideas (besides the things I have tried below) would be much appreciated!





I've read A LOT of threads about this and can't seem to find a solution that works. Here is what I have tried:

• Uninstalling & Reinstalling the Bluetooth driver
• Updating driver from manufacturer's website
• Purchasing a new Bluetooth 4.0 adapter (same issue - connects fine, not listed as an audio playback device)
• Turn off and turn on Bluetooth service
• Set Bluetooth Support Service to Auto
• Running the audio troubleshooter (device not listed to troubleshoot)
• Testing different Bluetooth headphones/headsets
• Testing these headphones on my work computer with the same version of windows (works great)

System Info

OS Name Microsoft Windows 10 Pro

Version 10.0.17713 Build 17713

Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

BaseBoard Product Z97I-PLUS

 

Wireless Headphones listed in "Unknown" category, NOT as Playback Device

System

WIN 10 Pro

I am trying to set up some bluetooth Headphones. Already reloaded Bluetooth Drivers, sound drivers etc.

I can connect via blue tooth, and see that they are connected but; They are not listed as a sound/playback device, so I cannot select them for playback (by clicking on the speaker symbol on the desktop)

When I go into the device manager, I see the headphones, but they are listed as "Category Unknown". Windows doesn't know what to do with them

Under Bluetooth devices, they are listed under "Other Devices" PAIRED

When I run the Sound Troubleshooter, it says that the headphone jack is on the front of the computer (it thinks they are unplugged).

Bottom line: How do I get Win 10 to realize that bluetooth headphones should be listed as a playback/sound device?

 

Bluetooth Paired but not listed on Select playback device..

Do they work if you connect them through BT with your cellphone or tablet? Google is your friend. Try the following. https://support.microsoft.com/en-us/...&v4h=winxptab1 Uninstall the driver that you installed. Windows 10 should load the correct driver when you plug the dongle into the computer. Check if the following settings for the Bluetooth speaker is enabled by default. If not, let’s enable it and check if it solves the issue.

You can follow the steps to enable the Bluetooth audio service:

a) Press Windows key + X key together and select Control Panel from the list.

b) Click on Hardware and Sound and select Devices and Printers.

c) In Devices and Printers, locate Bluetooth speaker device and Right Click on the device.

d) Click on Properties and navigate to Services tab.

e) Select “Audio Sink”, "Hands free Telephony" and "Remote Control".

f) Click on Apply.