Windows 10: MSFS crashes when in loading screen

Please help I have put the crash report in and unable to make sense of why my game is crashing in the loading screen./!/ CRASH /!/TOML[OnCrash]Msg="_handleSEH"Type="SEH"Code=0xC0000005[Engine]ReportVersion=10UnscaledDeltaTimeMs=33.79502TimeSpentRunningMs=137945.615997TimeSpentPauseOffMs=135047.213563TimeSpentTurnedOnMs=135047.213563ContextUID=0x869D0365CD2B1897MemInfoUID=0x830CC724CFAB7CCDebuggerAllowed=falseAllocatedMem=4666757120FrameCount=4021BuildVersion="1.37.19.0"IsMSIXVC=trueFreeOpenOpsCount-Main=1024FreeOpenOpsCount-Thread=1001[Hardware]Platform="PC"Cpu="GenuineIntel"Brand="IntelR Co

:)

 

MSFS CTD

Dear AshleyAh Jack,

Welcome to the Microsoft Community



Thank you for reaching out and sorry to hear that you're experiencing crashes with Microsoft Flight Simulator. Let's try to resolve this issue together.

From the details you've provided, it seems like the crash may be related to the 'ntdll.dll' file, which is a vital system file used by Windows. Here are a few steps you can follow to try and resolve this issue:

1. Update Windows and MSFS: Ensure that both your Windows operating system and MSFS are up to date. Windows updates often include fixes for system files like 'ntdll.dll'.
   
2. Run MSFS as an Administrator: Right-click on the FlightSimulator.exe and select 'Run as administrator'. This can sometimes resolve permission issues that could be causing the crash.
   
3. Verify Integrity of Game Files: Since you have MSFS through Steam, you can verify the integrity of game files to ensure that none of the game files are corrupt or missing. To do this:
   
   • Right-click on Microsoft Flight Simulator in your Steam library.
     
   • Go to 'Properties' -> 'Local Files' tab -> 'Verify integrity of game files'.
     
4. Disable Background Applications: Sometimes, other running applications can interfere with the game. Try closing unnecessary background applications before launching MSFS.
   

If after following these steps the issue persists, please provide additional information such as any recent changes made to your system or additional error messages that appear. This will help us further diagnose the problem.

We appreciate your cooperation and patience. Let us know how it goes!



Best Regards,

Martin | Microsoft Community Support Specialist

 

MSFS 2020 CRASH WHEN START

Hello, B R1

Welcome to Microsoft Community.

There are several possible solutions to fix Microsoft Flight Simulator 2020 crashes on startup. Here are some of them:

• Disable all non-Microsoft apps in the Start-up tab of the Task Manager and then try launching the game again. Or you can perform a clean boot to try to find out if there's any program interfering with the game: How to perform a clean boot in Windows - Microsoft Support
  
• Force stop the game and then reopen it to see if the crashes still occur.
  
• Reset or repair the app through Windows Settings.
  
• Ensure that the game is fully updated before loading it again after a crash.
  
• Increase the virtual memory of your PC to prevent crashes caused by memory usage.
  

Detailed steps for the suggestions above can be found here: Crash to desktop without error message - Bug Reports / Resolved - Microsoft Flight Simulator Forums. You can also learn more troubleshooting steps: How to troubleshoot crashing on the loading screen issues – Microsoft Flight Simulator Support (zendesk.com)

Some of the above steps involve the operating system or other programs. Please understand that game-related issues are sometimes not necessarily related to the game itself, but may also be related to the operating system or other programs. Although you may not want to touch the operating system or other programs, these troubleshooting steps are still necessary.

If none of these solutions work, you may need to contact Microsoft Flight Simulator Support for further assistance: Submit a request – Microsoft Flight Simulator Support (zendesk.com)

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Let me know if you have any other concerns.

Best regards

Yuhao Li

Microsoft Community Technical Support

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?