Windows 10: MSERT during scanning showed 7 infected files, but at the end no any report about those...

I don't know what happened those 7 infected files. This is not so new for me, every time usually it has been the same.

:)

 

MSERT

Hello All, thanks for your responses.

I downloaded the MSERT from Microsoft support and there's

only 3 options to scan. Quick scan, Full scan and Quick scan with

a custom file addition. The first Quick scan showed 232 infections

while scanning as I stated. Well I ran a full scan and found 243 while

scanning. It seems to be finding the Pups in each scan but DOESN'T

remove them.?

At the root of my problem is. I was hacked last week and want to be sure

I'm clean as possible. Does it sound like MSERT has been helpful? I've locked

down and changed the necessary items.

What's a needed next step? much thanks SK.

 

MSERT appeared to download something while scanning

Windows security quarrantined a Trojan a few days ago and it showed as 'Remediation Incomplete'. After I'd deleted it I decided to run MSERT to make sure it was gone. During the full scan, a popup informed me the program, Microsoft Support Emergency Response
Tool, was downloading a movie file from an unspecified location. It never exhibited this behaviour on either of my other two PCs, only the one that caught the virus. Should I be worried? The scan completed and reported no infections but it seemed an abrupt
end as the progress bar wasn't near the end. I ran it again from a USB drive in safe mode. Reports clean. Anybody seen this behaviour?

 

MSERT

What are the 243 infected files found while scanning? When MSERT finishes, it says; The scan completed successfully and no viruses, spyware, and other potentially unwanted software were detected.