Windows 10: mouse is not recognized by windows 11

At a random point in time, the mouse has just suddenly stopped working. The Windows doesn't recognize it no matter what I do. It is connected to the laptop or not - doesn't matter. It was working before without any issue. I have stried everything, disconnect/connect, removed the device in the device manager, reinstalled drives, power off/on, etc. - nothing helped. The mouse is dead. Event if I connect another mouse to the laptop - same thing. I have also connected wireless keyboard through USB adapter - it is working perfect. What could be the issue? How to diagnose that?

:)

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.

 

Windows 10 Out stopped recognizing my wireless mouse

Hi,

Not recognized wireless mouse could be due to:

• Outdated Mouse driver.
• Faulty or loose wireless mouse USB receiver.

We would like to know some information:

• Have you tried using your wireless mouse on other computer and check if it works?
• Have you tried using other wireless mouse?
• Have you tried updating your mouse drivers?

In the meantime, please refer to the initila troubleshooting steps provided by Eeshwat Kumar on this

link.

Keep us posted.

 

Keyboard and mouse not recognized after boot-up!

Thanks, but how would I be able to do any of the things that you suggest when Windows is not recognizing either my keyboard or my mouse?

I'll mention that I do intend to purchase a *wired* USB keyboard and mouse today and try them, but I'm not optimistic that they will be recognized by Windows either.