Windows 10: mouse 1359 under warranty

mouse battery clip has fallen out wont stay inplace

:)

 

Problems with mouse cursor lockup.

take the canned air to it with gusto and see what happens
I used to burn though a mouse every year back when Played competitive quake 3 and it s mods

 

Problems with mouse cursor lockup.

Aaaand the ironic thing there is, that no doubt WOULD void the warranty.

Seriously though, thanks for the suggestion but I plan to wait for their response. They said they can't authorize a replacement unless all the troubleshooting steps they emailed me don't work, which they didn't.

I've also contacted Newegg, and they said they'll do anything they can to help get me a manufacturer replacement in the case of the mouse not working with any of Logi's troubleshooting steps and if Logi refuses to replace it.

I had an MX500 that easily outlasted this one with lots of use. Seems to me the more complex the mouse, the more failure prone they are.

 

Arc Touch Bluetooth Mouse

Hi,

The mouse may have encountered a driver conflict or a hardware issue. For us to help you with this, we'd like to know more. Kindly answer the following questions:

• Have you already tried the troubleshooting steps given above?
• Where did you buy your Microsoft mouse? Does it still have a warranty?

Meanwhile, to assist you further, we also suggest that you reach out to our
Answer Desk to answer you more about our Microsoft Products.

Get back to us for further assistance.