Windows 10: mouse 1359 under warranty

Discus and support mouse 1359 under warranty in Windows 10 Software and Apps to solve the problem; mouse battery clip has fallen out wont stay inplace... Discussion in 'Windows 10 Software and Apps' started by Ronpropeck, Feb 5, 2022.

  1. mouse 1359 under warranty


    mouse battery clip has fallen out wont stay inplace

    :)
     
    Ronpropeck, Feb 5, 2022
    #1
  2. OneMoar Win User

    Problems with mouse cursor lockup.

    take the canned air to it with gusto and see what happens
    I used to burn though a mouse every year back when Played competitive quake 3 and it s mods
     
    OneMoar, Feb 5, 2022
    #2
  3. Problems with mouse cursor lockup.

    Aaaand the ironic thing there is, that no doubt WOULD void the warranty.

    Seriously though, thanks for the suggestion but I plan to wait for their response. They said they can't authorize a replacement unless all the troubleshooting steps they emailed me don't work, which they didn't.

    I've also contacted Newegg, and they said they'll do anything they can to help get me a manufacturer replacement in the case of the mouse not working with any of Logi's troubleshooting steps and if Logi refuses to replace it.

    I had an MX500 that easily outlasted this one with lots of use. Seems to me the more complex the mouse, the more failure prone they are.
     
    Frag Maniac, Feb 5, 2022
    #3
  4. Xylee Del Win User

    mouse 1359 under warranty

    Arc Touch Bluetooth Mouse

    Hi,

    The mouse may have encountered a driver conflict or a hardware issue. For us to help you with this, we'd like to know more. Kindly answer the following questions:

    • Have you already tried the troubleshooting steps given above?
    • Where did you buy your Microsoft mouse? Does it still have a warranty?

    Meanwhile, to assist you further, we also suggest that you reach out to our
    Answer Desk
    to answer you more about our Microsoft Products.

    Get back to us for further assistance.
     
    Xylee Del, Feb 5, 2022
    #4
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mouse 1359 under warranty

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