Windows 10: Monitor keeps sleeping

Hello, I have an odd situation. My monitors keep going to sleep when I'm only inactive for 1 minute but the backlight will still be on. I have changed my power settings so it should never sleep, I also have checked my monitor settings and power saving mode is turned off on both of them. What else could it be?

:)

 

HP monitor keeps going to sleep

Hi Ruth,

Incorrect power settings or options can cause your computer's monitor to constantly go to sleep. For us to properly isolate your case, provide more information by answering these questions:

• Which Windows version/build are you using?
• Have you made any significant changes to your device prior to this happening?
• Do you also remember changing or modifying your monitor's default settings?
• Have you recently installed any updates?
• What troubleshooting steps have you done so far to resolve the issue?

Let us know these details so we can move forward to rectifying your concern.

 

monitor keeps going into sleep mode

monitor keeps going into sleep mode

 

Display will not sleep.

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will help you solve the issue.

I suggest you to follow the steps provided below and check if it helps.

• Click on Start>Settings>System.
• In the left navigation pane, click on Power & sleep.
• In the right pane, select the time limit for the system to go to sleep from the drop down list.

Hope the information is helpful. Keep us posted on the status for further assistance.