Windows 10: Microsoft Surface touchscreen dead zones [Fix]

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If your touch-screen Windows laptop or Microsoft Surface has dead zones, this article will help you fix it. The problem can be caused by outdated firmware, corrupted touch-screen driver, or hardware failure. Fix Microsoft Surface touchscreen dead zones If your Windows laptop or Microsoft Surface touchscreen has dead zones, use the following suggestions to fix the […]

This article Microsoft Surface touchscreen dead zones [Fix] first appeared on TheWindowsClub.com.

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Laptop touchscreen dead zone

Hello,

I bought an ASUS Q534U last month and it seems that a small column laptop's touchscreen has become a dead zone. It is almost completely unresponsive within that area, but may sometimes register if I move quickly enough over it. I've tried troubleshooting
the hardware for a fix and recalibrating the touchscreen, but it hasn't worked.
My laptop is under a warranty, but I'm in another country at the moment and will be staying for around 5 more months.

Any suggestions on how to fix this?

 

Surface Book TouchScreen stop responding

Hi,



Welcome to Microsoft Community.

I understand your concerned. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. I would suggest you to go to the below link and try the steps provide.

Surface touchscreen: Problems with touch

What to try if your Surface touchscreen doesn't work - Microsoft Support



Hope it helps. Keep posting us with the status we will be glad to help you.

 

I have dead zone in right part of my display how can I fix it.

Hi Mah,

I'm sorry to hear about the issue with your display. It sounds like you've already tried several troubleshooting steps. Here are a few additional suggestions that might help resolve the dead zone on your screen:

Since the problem reoccurs after a few days, it might be a hardware issue. If possible, connect your device to an external monitor or TV to check if the dead zone appears there as well. If it doesn't, it could indicate a problem with the internal display hardware.

Your Sincerely

| Microsoft Community Support Specialist