Windows 10: Microsoft Support Agents don't do their job

Discus and support Microsoft Support Agents don't do their job in Windows 10 Gaming to solve the problem; I've been trying to contact support agents and everytime i try to bring up the case number that I want to refer to, they say that they are trying to... Discussion in 'Windows 10 Gaming' started by JeffBog, Feb 7, 2025 at 2:27 AM.

  1. JeffBog Win User

    Microsoft Support Agents don't do their job


    I've been trying to contact support agents and everytime i try to bring up the case number that I want to refer to, they say that they are trying to check on it, but the second they say that, they end the chat. It has always been with "Keisha". I have been trying to recover my account for weeks however these microsoft agents make it incredibly hard for any contacts.

    :)
     

  2. "chat with a support agent"

    Why I don`t have "chat with a support agent" option? I have serios problem caused by you microsoft and yet I even can`t talk to anyone on your officials in person? Really? Is this how you care about your customers? Answer me now!
     
    Dmytro Ivasjuk, Feb 7, 2025 at 2:30 AM
    #2
  3. JOB - WINDOWS TECHNICAL SUPPORT JOB

    I CANNOT FIND ANY TECHNICAL SUPPORT JOB IN THE WEBSITE WWW.CARRERS.MICROSOFT.IN BUT SOME OF THE AGENTS TOLD ME TO APPLY FOR THE JOB BY CONTACTING OR MEETING OR DIRECTLY GOING TO THE HEADQUARTERS OF THE COUNTRY. IS THIS CORRECT TO GO THERE ? OR THERE IS
    ANY OTHER WAY TO APPLY FOR THIS JOB.
     
    SHYAMAPADAPANDA, Feb 7, 2025 at 2:30 AM
    #3
  4. Microsoft Support Agents don't do their job

    "chat with a support agent"

    Microsoft Worldwide Sites

    Also it looks like talking in person to some microsoft official is kinda a privilege, a ghost, something unfulfilled as I don`t have "chat with agent" oprin in contact suppot (get help) and also there is no Ukraine`s phone code in the countries codes list. So assistant in microsoft twitter support gave me link with three phone numbers of local Ukraine`s microsoft representation - all 3 are inactive. So what do I have? I`m grateful to you for your answer but it doesn`t solve th issue. I just wonder how would you react if you had this problem and all you could get from microsoft is just formal answers, links, nothing really helpful, hours, days of waiting, repeating same information many times for new people from microsoft support etc. Btw, here is another thread, still open

    Redirecting

    Also your advice about Feedback hub sounds like humilating.
     
    Dmytro Ivasjuk, Feb 7, 2025 at 2:30 AM
    #4
Thema:

Microsoft Support Agents don't do their job

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