Windows 10: Microsoft Store -Something went wrong. try again message

I am sorry I am not sure where to post this.I am having a problem trying to purchase items from the Microsoft Store. Every time I try to make a purchase I have tried different products, both hardware and software I get the "something went wrong try again message."Is there a phone number or message board to contact the store? or is it a problem with my account?Thank you for any help in the right direction.

:)

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft store.

Hi Monty,

The error message Windows cannot find ‘ms-windows-store: PurgeCaches’. Make sure you typed the name correctly, and then try again means that your Microsoft Store is not registered. For us to assist you, we suggest that you follow the steps listed below
to re-register your Microsoft Store:

• Press the Windows button + X.
• Click on Command Prompt (Admin).
• In the command prompt, enter the following command:
  
  PowerShell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
• Restart your PC and see if the issue persists.

Let us know how it goes and if you need further assistance, feel free to post back.