Windows 10: Microsoft Store on Windows 11 has a different logo and won't open

Discus and support Microsoft Store on Windows 11 has a different logo and won't open in Windows 10 Gaming to solve the problem; Hello, I recently updated to Windows 11 and have needed to use the Microsoft Store, however the logo looks strange and the app will not open at all.... Discussion in 'Windows 10 Gaming' started by 1Kenzie1, Jul 18, 2024.

  1. 1KENZIE1
    1Kenzie1 Win User

    Microsoft Store on Windows 11 has a different logo and won't open


    Hello, I recently updated to Windows 11 and have needed to use the Microsoft Store, however the logo looks strange and the app will not open at all. When I click on it, nothing happens. I have tried to reset and restore the cache but that did nothing. I've tried wsreset.exe which just told me that my device needed a new link. I've even tried running troubleshooter which said that nothing was wrong. I would appreciate any help.

    :)
     
    1Kenzie1, Jul 18, 2024
    #1
  2. JUHO VAINIKKA
    Juho Vainikka Win User

    Windows won`t open an program when using Microsoft user

    Windows won`t open an program when I try to open it with Microsoft account user, but when I login with local account, that program opens. I have tried with 2 Microsoft accounts, 1 admin and 1 normal user, and it won`t open in either one of them. What can cause this?

    ***Moved from Windows / Windows 11 / Tilit, profiilit ja kirjautuminen***
     
    Juho Vainikka, Jul 18, 2024
    #2
  3. SUJATAMOKTAN
    SujataMoktan Win User
    Windows 10 Store won-t open

    Hi Mateo,

    Thank you for posting your query in Microsoft Community.

    I suggest you to reset Windows Store Cache and check if it helps.


    • Press Windows Key + R key to open run box.

    • Type WSReset.exe and hit Enter.
     
    SujataMoktan, Jul 18, 2024
    #3
  4. GARRYWILLIAMS1
    garrywilliams1 Win User

    Microsoft Store on Windows 11 has a different logo and won't open

    microsoft store games won`t play

    when I download a game from the Microsoft store it won`t play

    the splash screen appears then goes

    I have a core i5 with an nvidivia graphics card I tb hdd and 8 gb ram

    I have tried the diagnostic for microsoft store and it say cache may need fixing.
     
    garrywilliams1, Jul 18, 2024
    #4
Thema:

Microsoft Store on Windows 11 has a different logo and won't open

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