Windows 10: Microsoft Remote Desktop App

I have two versions of Microsoft Remote DesktopPC1- Version 10.2.1817.0PC2- Version 1.2.3130.0 x64The 10.2.x version includes capability to add 'PCs' & 'Workspaces' as opposed to the 1.2.x which only allows adding 'Workspaces'. Has adding PCs been removed in in later version of Remote Desktop or is this functionality still available?-E

:)

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator

 

REMOTE DESKTOP APP

Hi Harry,

To assist you further, please verify the following:

• What steps have you taken so fa?
• Did you receive any error message?
• Have you tried to uninstall and install Remote Desktop app?

 

Remote Desktop Client App Doesnt play sound on device

Hi Kevin,

Based on the information you provided, we can try performing basic troubleshooting steps on the application.

We suggest that you follow these methods on how to resolve the issue:

Method 1: Clear app cache and force stop the application.

• Go to Settings.
• Tap on Applications then select Application manager.
• Select Microsoft Remote Desktop app then tap on Clear Cache.
• Tap on Force Stop then restart your device.

If issue persist, proceed to Method 2.

Method 2: Uninstall and reinstall the application.

• Go to Settings.
• Tap on Applications then select Application manager.
• Select Microsoft Remote Desktop app then tap on Uninstall.
• Reinstall the Microsoft Remote Desktop app on the third-party store app.

Let us know if you need further assistance.