Windows 10: Microsoft Products and Services unable to connect to the internet

Discus and support Microsoft Products and Services unable to connect to the internet in Windows 10 Software and Apps to solve the problem; A number of days ago I'd accidentally unplugged my computer while it was on, a few days later I turned it on again only to find that the Minecraft... Discussion in 'Windows 10 Software and Apps' started by Michael Dobson1, Feb 22, 2025 at 9:22 PM.

  1. Microsoft Products and Services unable to connect to the internet


    A number of days ago I'd accidentally unplugged my computer while it was on, a few days later I turned it on again only to find that the Minecraft launcher presented only errors, I uninstalled it and tried to reinstall it, but I was met only with an error "something happened on our end" I tried to clear the cache and cookies of the Microsoft store, which didn't work. I factory reset my computer and the problem persisted. In summary, every single Microsoft product on my computer refuses to connect to the internet and leaves me unable to install any other application. Additionally, trying to in

    :)
     
    Michael Dobson1, Feb 22, 2025 at 9:22 PM
    #1
  2. pizaying Win User

    Cant connect to internet, says "layered service provider is outdated"

    I just moved to a new location with a new ISP. My computer has windows vista, and i am unable to connect to the internet. When i try to diagnose the problem it says my layered service provider is outdated. Google searches said that was bad to do.

    I was also told to uninstall my nod32 v2.7 and this would make it work. I have done that and did a winsock repair, and still nothing. Any suggestions?
     
  3. Unable to access internet connection with error: "Windows Sockets Registry entries required for network connectivity are missing " on Windows 10

    Hi Dale,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As per the description I understand that you are unable to access internet connection after upgrading to Windows 10.

    • Do let us know if you are using wired/ wireless internet connection?

    Winsock or Windows Sockets is a technical specification that defines how Windows network software should access network services.

    I suggest you to try the below steps and check if you are able to connect to internet.

    Step 1: Perform a Winsock Reset

    • Open the Windows Start Screen or
      Start Menu and type cmd in the search box.
    • Right-click Command Prompt or
      cmd in the search results and select Run as Administrator.
    • Type netsh winsock reset in the Command Prompt window and press
      Enter. Wait for Windows to finish resetting your Winsock configuration.
    • Reboot your computer.

    Step 2: Run Internet Connection Troubleshooter

    Internet Connection Troubleshooter
    find and fix the problems with connecting to the internet or to websites.

    • Click on Start; in the start search type
      Troubleshooter and hit Enter.
    • In the left pane, click on View all.
    • Click on Internet Connection Troubleshooter.
    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Feb 22, 2025 at 9:32 PM
    #3
  4. Microsoft Products and Services unable to connect to the internet

    Unable to share internet connection"Internet Connection Sharing is currently enabled for connection 'tunnel_32769'

    Hello Graham,

    We regret the inconvenience and we also appreciate the time and effort you have put in to resolve the issue. Let me assist you.

    Before we proceed further, let us know a few more details on the below questions.


    • What is the make and model of the laptop you are using?

    • Did you make any changes to the computer prior to the issue? Is it an abrupt issue?

    • Did you verify if the Internet connection Services is running?

    • Are you normally connect to internet even when the network sharing fails?

    • Do have any System Restore point set in Windows prior to the issue?

    We also need which of the following cases of network sharing applies to your case:

    1. One laptop using its Ethernet connection for Internet access and its WiFi adapter to broadcast.

    2. One laptop that is connected to the Internet through a mobile USB modem and broadcasts the wireless network through its WiFi adapter.

    As an initial recommendation, I suggest you to check if the following steps help to resolve the issue.

    Step-1. Disable wi-fi adapter.

    Step-2. Enable it again.

    Step-3. Create wi-fi hot spot again.

    Step-4. Now share network connection from where internet is connected to wi-fi hotspot adapter.

    Write to us with the updated status and the required information related to Internet connection Sharing in Windows, for us to be able to assist you further.

    Thank You.
     
Thema:

Microsoft Products and Services unable to connect to the internet

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