Windows 10: Microsoft Learn Issue

Discus and support Microsoft Learn Issue in Windows 10 Software and Apps to solve the problem; Heyo,I obtained my Azure Fundamentals Certification with another company on September 2nd of 2024. Since then I have moved to another company and I am... Discussion in 'Windows 10 Software and Apps' started by Vincent_02, Mar 6, 2025 at 3:32 PM.

  1. Microsoft Learn Issue


    Heyo,I obtained my Azure Fundamentals Certification with another company on September 2nd of 2024. Since then I have moved to another company and I am unsure how to recover that certification. I signed up for the test with a personal email and have the emails with all the info for the test. Now being at my new position, I am trying to continue down the Azure Dev Ops path but need access to the prior cert to start the next one. I have tried logging back into the account with that same work email but I believe the email to be deactivated. I also have a photo of my screen after obtaining the cert

    :)
     

  2. Cannot Sign Into Microsoft Learn Account After Signing In Successfully

    Hi

    Welcome to Microsoft community.

    The issue you're experiencing with Microsoft Learn, where you're unable to stay signed in or your profile doesn't appear as logged in despite being able to sign into other Microsoft services, can be frustrating, especially when it impedes your learning progress. Here’s a structured approach to troubleshooting and potentially resolving this issue:

    Verify Account Status

    • Ensure your account is in good standing and there are no outstanding issues that might affect your access to Microsoft Learn. Sometimes, account or subscription issues can lead to unexpected behavior on specific services.
    Try a Different Network

    • Occasionally, network-related issues can cause problems with specific websites. If possible, try connecting to a different network (e.g., switching from your home Wi-Fi to a mobile hotspot) to rule out any network-specific issues.
    Disable Browser Extensions/Add-Ons

    • Browser extensions can sometimes interfere with website functionality. Try disabling all browser extensions and then access Microsoft Learn to see if the issue persists. If this resolves the issue, re-enable extensions one at a time to identify the culprit.
    Reset Browser Settings

    • If disabling extensions doesn't help, consider resetting your browser settings to default. Be aware that this will clear your browser data, including cookies, cache, and saved passwords. Check your browser’s help guide for instructions on how to reset settings.
    • Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.
    Test with a Different Device

    • Although you mentioned trying other devices, ensure at least one of those devices is using a different network to rule out any device-specific or network-related issues comprehensively.
    Contact Microsoft Support

    • If none of the above steps resolve the issue, your next best step is to contact Microsoft Support directly. Since this issue is specific to Microsoft Learn and affects your ability to save progress on certification training, Microsoft Support will be better equipped to investigate and address account-specific or technical issues.
    It's important to systematically go through these troubleshooting steps to identify where the issue might be stemming from. Given the nature of the problem and the steps you've already taken, contacting Microsoft Support seems like the most effective path forward to resolving this issue.

    Please feel free to let me know how it goes.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Mar 6, 2025 at 6:03 PM
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Mar 6, 2025 at 6:03 PM
    #3
  4. Johan45 Win User

    Microsoft Learn Issue

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
Thema:

Microsoft Learn Issue

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