Windows 10: Microsoft has indirectly locked me out of my own computer..

I am trying to sign into my windows account. My computer says there was a change in security settings, and for that reason I need to reset my pin. I enter my password for my Microsoft account which is accepted and then it says it will send me a verification code to my mobile this code never arrives. I have researched online and found thousands of other people who have had this issues before. However, that does not seem to be a fix that works for my computer. I have waited and waited and waited but this does not help. I have reset the code but this does not help. I can still sign in online, but

:)

 

Random Auto-Locking of Computer Screen

Nobody suggested checking out Event Viewer?

When your computer randomly locks, search for, and open: Event Viewer

Under Windows Logs, Check out:
• Application
• Security, and
• System

See if you can find something that states anything that could be related to your computer locking. The newest events are listed at the top of each section, so finding an event log would be pretty easy to find. Hopefully we can find what is causing the computer to lock.

 

computer keeps locking up...

him your computer locks up.... check what your running and see if it affects it cause this shouldn't happen it could be your ram or your mouse but i'm just giving a suggestion

 

Lock screen issue

Hi Bob,

Thank you for posting your query in Microsoft Community.

I suggest you to follow these steps:

• 
  Go to Settings>>Personalization>>Lock Screen.
  
• 
  In the right panel, select Picture instead of Windows Spotlight.
  

Please feel free to post your queries in Microsoft Community. We will be glad to assist you accordingly.

Thank you.