Windows 10: Microsoft Family Safety Error

Discus and support Microsoft Family Safety Error in Windows 10 Software and Apps to solve the problem; Hello, today I needed to give my son more computer time to complete his school work. However, either through the mobile application or via the web, the... Discussion in 'Windows 10 Software and Apps' started by Carlos Grant, Sep 6, 2022.

  1. CARLOS GRANT
    Carlos Grant Win User

    Microsoft Family Safety Error


    Hello, today I needed to give my son more computer time to complete his school work. However, either through the mobile application or via the web, the parental control settings site shows me an error.TraceID: 3XnBcP8BAEOYrDSq.13.83Regards.

    :)
     
    Carlos Grant, Sep 6, 2022
    #1
  2. ASWIN_ANAND
    Aswin_Anand Win User

    Microsoft family safety not working--at all.

    Hi,



    Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



    Before we proceed, we require more information to assist you better.

    • Which web browser are you using?
    • Are the settings on the Family Safety options on your computer are the same with the one on
      http://familysafety.live.com?


    I suggest you to login with your parental account and check if you are able to manage the family settings.



    If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

    How do I remove Family Safety?

    http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



    Now, setup Family Safety.

    http://windows.microsoft.com/en-us/windows/set-up-family-safety#set-up-family-safety=windows-8



    After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



    Refer the following Microsoft help article.

    Filter apps and games with Microsoft Edge

    Note: The steps for Windows 8/8.1 applies to Windows 10



    I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



    Thank you.
     
    Aswin_Anand, Sep 6, 2022
    #2
  3. JORDAN DOM
    Jordan Dom Win User
    Family Safety - add device to child profile

    Since this is the case and you have ensured the settings are correctly setup in family Safety, we suggest that you sign in using your main account and remove you child's account from Family Safety list. (Refer to the image below for reference.)


    Microsoft Family Safety Error 7618e897-2574-4517-80ca-0ef18325dda6.png


    After completing the steps, attempt to use the email address of your child to login to the computer and see if the same error message still shows up. If the error no longer shows up, we suggest that you attempt to add the account back then to Family safety.

    Regards.
     
    Jordan Dom, Sep 6, 2022
    #3
  4. BRINK
    Brink Win User

    Microsoft Family Safety Error

    New Microsoft Family Safety Preview app for Android and iOS

    Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog


     
    Brink, Sep 6, 2022
    #4
Thema:

Microsoft Family Safety Error

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