Windows 10: Microsoft Family Features Problem

I try to open things from the Microsoft Store and an 'ask for permission' prompt comes up. When I press 'Ask by email' I get a message that says 'Something went wrong We’re working on it – try again in a little bit. Trace ID: Jjm/+LuKgUiFoOb7.23.1'. What do I do?

:)

 

Microsoft Family Features

Hello Laura,

To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:

• How do I turn off family features?
• Turn off family settings in Windows 10

Make sure you're signed in with your Microsoft account to
account.microsoft.com/family. For more information about troubleshooting issues with family features, please see this
forum article
created by Daniel Strommen [MSFT].

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

Microsoft Family Features issues...

Hello
MaverickRobot4670,

To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:

• How do I turn off family features?
• Turn off family settings in Windows 10

Make sure you're signed in with your Microsoft account to
account.microsoft.com/family.

For more information about troubleshooting family features, please see this
forum article
created by Daniel Strommen [MSFT].

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

 

Microsoft family features icon on taskbar

Hi,

Microsoft Family Safety is a free parental monitoring app to help make it easier to keep your kids safe online. With Family Safety, you can give them some independence but still keep tabs on their computer activities. Family Safety allows you to:

• See which websites your kids have visited, and which apps and games they’ve used
• Block or allow websites, apps, games, or other content.
• Limit the amount of time they can spend on the PC

Since you never set up Microsoft family features on your computer, we suggest that you follow the steps on this

link to turn off the family settings in Windows 10.

Should you need further assistance, don't hesitate to get back to us.