Windows 10: Microsoft Autofill infinite loading on Brave browser on Linux

Hello,For a few weeks my microsoft autofill stop working on brave browser with linux.I already remove and install the extension but it doesn't work.* Moved from Community Center* Original title: Microsoft Autofill infinite loading on brave browser

:)

 

Microsoft Authenticator (iPhone8) and Microsoft Autofill (Brave Browser)

My situation is that I have Microsoft Authenticator on my iPhone 8 and Microsoft Autofill configured within Brave browser on my Windows 11 machine. Everything has been working perfectly and seamlessly across this ecosystem until yesterday morning. My system is always automatically updated and I follow all of Microsoft Defender's automatic advice for security settings. I only use Microsoft Defender for Anti-virus on my PC and rely on iOS to take care of security on my iPhone. No threats or weaknesses have been detected on either devices/environments.

For no reason that I can identify, all of my passwords (50+) have disappeared whilst my credit card details and addresses remain.

I have a Personal Microsoft Account, Work Microsoft Account and University Microsoft Account. For my Authenticator everything is stored in my Personal Account and I never switch (login/logout) of that, within Brave Browser using Microsoft Autofill I also never and have not logged in/out of my Personal Account that is synced and storing passwords, but within Brave Browser each time I need to log into my Personal E-mail, Work ecosystem or University ecosystem I switch upon those individual requests and have never had password drop issues and it has never changed my Authenticator/Autofill sign in.

I am still to this day logged into my Personal Microsoft Account for Authenticator and Autofill.

Any ideas how these passwords could have disappeared or what I can do to prevent this in future?

 

Microsoft Authenticator (iPhone8) and Microsoft Autofill (Brave Browser)

Hey there,

Welcome to Microsoft Community.

I'm sorry to hear that you have experienced the loss of your passwords in your Microsoft Authenticator and Autofill. There are a few things that could have caused this issue, but it's difficult to determine the exact cause without further information. Here are some potential reasons and solutions that may help:

1. Syncing issue: It's possible that there was a syncing issue between your devices that caused your passwords to disappear. You can try to force a sync by signing out and signing back in to your Microsoft account on both your iPhone and Windows 11 machine. Also, make sure that both devices are connected to the internet and that there are no network issues.
   
2. Update issue: Sometimes, software updates can cause unexpected issues. It's possible that a recent update to either your Authenticator or Autofill caused your passwords to disappear. Try updating both your iPhone and Windows 11 machine to the latest software version, and see if the issue persists.
   
3. Security breach: While you mentioned that you have not detected any security threats or weaknesses, it's still possible that someone gained unauthorized access to your Microsoft account and deleted your passwords. It's important to regularly monitor your accounts for any suspicious activity and enable two-factor authentication for extra security.
   

To prevent this issue from happening again, it's important to regularly backup your passwords and enable two-factor authentication for extra security. You can also consider using a password manager to securely store and manage your passwords across devices. Additionally, make sure to regularly monitor your accounts for any suspicious activity and enable any available security features.

Unfortunately Microsoft Authenticator is not supported on the Microsoft Answers forum. If you have any further questions about this issue or would like to know more about it, it's more suitable for publishing on Microsoft Learn, you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

Here is a link: Windows 10 - Microsoft Q&A (When submitting a question, type in the label: Microsoft Authenticator) to the forum where you can raise specific scenarios and share your idea to help solve the problem.

Thanks for your great understanding and support!

Have a nice day!

Best regards,

Olivia | Microsoft Community Support Specialist

 

autofill

I have done that to the "edge" browsers. But I still do not get the 'autofill'. Any other suggestions?