Windows 10: Microsoft 365 Access

When I try to open a document from OneDrive on Microsoft Office or Excel, an old microsoft account is automatically logged in and tells me I need to use another account to activate 365. I remove the account and signout on the app office or excel and try to sign it, and it still give me the same message. It continues to re-route to the wrong account and won't let me access/use Microsoft office. I have removed any remnants I can find on the keychain access on Mac, and redownloaded 365 . Still getting the same errors

:)

 

Microsoft 365 and Access

Not sure where you got your information that Personal doesn't come with Access.

It's listed, about 1/2 way down the page there's a chart and Access (PC only) is in Personal and Family.

Compare All Microsoft 365 Plans (Formerly Office 365) - Microsoft Store

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Microsoft 365 and Access

I bought a new laptop and would like to install Microsoft Access. Microsoft 365 Personal does not include Access. How can k get it without upgrading to Microsoft Business.