Windows 10: Microphone on Sony WH 1000 XM4 stopped working on Windows 11

My windows 11 desktop pc cannot detect the microphones of sony WH-1000XM4.Symptoms include:Input via XM4 no longer working. I don't get any input via that device whatsoever. Tried via https://mictests.com/ that reports: I have updated to the bluetooth drivers, gave my microphones access to every sites and programs and also did everything in the mentioned link:https://answers.microsoft.com/en-us/windows/forum/all/microphone-on-sony-wh-1000-xm4-stopped-working-on/5b73d242-5565-4839-909f-9c1830678e37Right now my headphone's output is working perfectly. Also the headphones input and output wo

:)

 

Microphone on Sony WH 1000 XM4 stopped working on Windows 11

I've been using a Sony WH 1000 XM4 with Windows 10 and (after the upgrade) Windows 11 without problem for approx. 2 years now. Both for output and inpupt.

Recently, something broke. Maybe one of the latest upgrades. Symptoms:

• Output still working fine.
  
• Input via XM4 no longer working. I don't get any input via that device whatsoever. Tried via
  
• Mic Test reports "Apparently, your microphone is being used or blocked by another application. To start your microphone, you must temporarily close that application."
  
• Windows Sound Recorder app says "No audio input source available".
  
• Troubleshooter says: "Audio services not responding" and doesn't offer any further help.
  
• Mute button on my keyboard has no effect.
  
• Built-in mic still working.
  

Current workaround:

• I put the XM4 mic to "don't allow".
  
• That way, I use the internal mic but use the headset for audio output.
  
• Also, the mute button on the keyboard works again that way.
  
• Update: The workaround above doesn't work. When I do that, the internal mic doesn't work either. So I need to enable the XM4 input device but then use the internal mic. That way, the internal mic at least works. The mute key on the keyboard doesn't work however and software such as Google Meet reports that it can't access the mic settings. Bummer.
  

Things I tried:

• Basically everything listed here 18 Ways to fix Audio Services not responding issue on Windows 11 and here https://thegeekpage.com/fix-audio-services-not-responding-in-windows-10/
  
• Some sources also suggest to turn off "handsfree telephony". If I do that however, the headset disconnects altogether.
  
• Also installed the very latest Bluetooth drivers https://www.intel.com/content/www/u...-bluetooth-for-windows-10-and-windows-11.html
  

Specs:

Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz

System type 64-bit operating system, x64-based processor

Edition Windows 11 Pro

Version 22H2

Installed on ‎2022-‎10-‎15

OS build 22621.819

Experience Windows Feature Experience Pack 1000.22636.1000.0

Any help would be much appreciated, thanks!

 

How to re-enable handsfree audio on bluetooth device (Sony WH-1000 XM4) [URGENT]

I was trying to fix an audio issue on my Sony WH-1000 XM4 headphones where the audio would always be the bluetooth handsfree AG audio, which would have poor audio quality. I found a fix online saying to uncheck handsfree telephony under Control Panel > Devices and Printers > WH-1000 XM4 > Services > Uncheck handsfree telephony.

I did not realize this would disable all of handsfree audio, which has now rendered the headset's microphone completely useless. I have tried the following things to revert the settings back to the way they were (where handsfree audio was available), with no success:

1. Re-checked the handsfree telephony box
   
2. Fully removed the device and re-paired
   
3. Performed full factory reset on the headphones (and confirmed with another computer that the problem is with my windows 10 machine and not the headphones)
   
4. Confirmed that the handsfree audio exists, but is just disconnected (image attached)
   
5. Right-clicking handsfree audio and clicking connect
   

I cannot find any drivers specific to the headphones, so I am wary of messing with those. I need help restoring the audio settings! The microphone is now completely useless.

 

Sony WH-1000XM5 mic stopped working after update to 22H2

A few days ago my Windows 11 updated to 22H2 and my Bluetooth Headphones (Sony WH-1000XM5) microphone isn't working anymore.

A few points to consider:

• Before the update, everything was working as expected
  
• Before the update, Windows (and apps like Teams or Discord) would show me 2 devices: Headphones (WH-1000 MX5 Stereo) and Headset (WH-1000XM5 Hands-Free Audio). Now it only shows Headphones (WH-1000 MX5).
  
  Note: Only the second option would work to use the microphone
  
• I have another computer with Windows 10 installed, and the above scenario applies to it. It shows the two options and the second one works for calls.
  

I already tried to forget the Bluetooth connection and pair it again.

I'm using Windows 11 22H2 Build 22621.1635.