Windows 10: memory diagnostic tool stuck

stuck in memory diagnostic tool it and I can't get out or stop it. Every time I turn off the device and restart it, it comes back on memory diagnostic tool. I tried many methods and there is no solution Windows 11

:)

 

Windows 10 Memory Diagnostics Tool

Hi,

As the first moderator has stated, the Windows Memory Diagnostic Tool would be taking its time to complete as it scans through your hardware. As it is advised to let it run overnight, it may still be stuck at certain points. We would suggest trying to remove
some RAM sticks and let the tool run again. It could be possible that one of the memory sticks has an issue if the tool run without issues after removing one of them (if you're using more than one). if that would be the case, we would suggest replacing the
memory in question to see if it helps.

Let us know if there are other concerns.

 

memory diagnostic tool

Hello Joe,

Based on what you already mentioned, it looks like we still need additional information to address your concern. To better assist you, we need the answers to the following questions:

• Are you getting any error messages? If yes, kindly provide us a screenshot.
• Is this the first time that you perform memory diagnostic tool?

 

Windows memory diagnostic tool not Working in Windows 10

Thanks, Jenith. The problem is that: when I attempt to run Memory Diagnostics Tool manually per your instructions:

• Open Memory Diagnostics Tool by going to Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.　
  
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  
• Choose when to run the tool.

When I choose when to run the tool (i.e., for instance, chosing 'restart now and check for problems'), and then shut the computer down, when it comes back up, I get a black screen (as I described in original post), and it appears that Memory Diagnostics
Tool does not run at all. I wait and wait for minutes ... hours, and screen remains black, with Memory Diagnostics Tool not appearing to be running. I then turn the computer off, and then back on and it boots up normally to Windows 10 without running the Memory
Diagnostics Tool. Whatever my approach, it seems that Memory Diagnostics Tool will not run.

The Memory Diagnostics Tool has not otherwise run automatically on its own.