Windows 10: Low audio quality with bluetooth headphones

Audio quality seems to be locked to "tape recorder quality", the headphones sound muffled because of this. I think that the problem is the fact that windows is recognising the headphones as a headset rather than headphones which locks the audio at tape recorder quality. I have tried unchecking handsfree telephony but this just leads to no audio at all. My headphones are the sony wh-ch710n. Thanks

:)

 

Poor audio quality from Bluetooth headphones

Hello Caleb,



Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made on the PC?
   
3. What is the make and model of the PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Run the troubleshooter for Bluetooth.

1. Go to Settings > Updates & Security > Troubleshoot.
   
2. Under Find and fix other problems click on
   Bluetooth.
   
3. Follow the instructions on the troubleshooter.
   

Method 2:



Try updating the Bluetooth drivers. Refer the article to

update drivers in Windows 10.



Also, you can refer the article by Bose on
poor sound quality from a Bluetooth device and

optimizing audio.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Poor audio quality in Sony mdr zx330bt Headphone

A:

1 I've been facing this issue since I've connected these to my computer

2 No, Not really

Method one didn't work

Method two didn't work as the headphones don't have drivers...

"I also suggest you to follow the article Low sound quality and Sound
from the Bluetooth headphones/speakers cuts or noise occurs, and check if that helps."

I read those but none of them helped

I have used these with other devices (other computer, laptop,mobile devices etc...) and the audio quality is good

I hope to speak to you soon,

David P

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank