Windows 10: Lost phone and can no longer access account with windows premium I paid £260 for due to...

I lost my phone which resulted in me loosing my phone number and also access to my authenticator app. I can no longer login to my Microsoft account which is coupled with a digital license for Windows Premium. I've had to unexpectedly cloud reset my pc due to Bitlocker drive corruption, so now cannot even access my known email sessions which weren't asking for 2FA. I've had to start a fresh on a new Microsoft account. This is not a problem, I understand my data is lost but is there any way I can get my windows premium license back I still have the card I paid for it with and can answer other s

:)

 

Paid for premium but cannot access it anymore

So I decided I was tired of ads and paid for premium user in Microsoft solitaire.

In the meantime, my computer died, and when I tried to open it in my new computer (same username) but I cannot access my premium user longer, and the ads are showing up again. How do I make it realise I have a premium user?

 

I Paid £4.19 and got premium features for only a week? Now I have nothing!?

Well whats the point in that then, you've literally made me pay for nothing. If i lose my phone before i do anything to getting it back i've got to pay you.

here are my order details:



Order ID 565764703201096196
Transaction ID 191d88a1-af5a-46a2-b5be-f4cd5f28d8a9
Account ID 5W5EDgAAAAAAAAAA
Date 04/02/2010 06:20
Type MyphoneService
Price 4.19

I would like a full refund because i've paid this 4.19 and got nothing from it, making the features only available for 7 days is pointless. I suggest you give me thee premium features until i actually use them or refund me the amount.

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular Microsoft Apps

You are both now added, welcome! *Toast :toast: