Windows 10: Loops on boot, after updating.

I have a PC problem: my Dell Latitude 5401 lap-top now refuses to boot. It powers up for around 18 seconds and the Dell logo appears on the screen, but then it shuts down and repeats this cycle ad nauseam, without ever booting Windows 10, which just had been updated. I managed to run the pre-boot system performance check and the hardware seems all to be fine. I also have tried restoring the BIOS and clock settings, again all in vain. I really need to rescue some important files from that hard-drive, of course. Any ideas? Many thanks.

:)

 

Latest update fail now computer is stuck in a boot/loop

We appreciate your update, Scott. We have found another options to resolve your boot loop issue. We suggest that you check and follow the resolutions provided by
Andre Da Costa and Ramesh.Kumar from these threads:

• Thread 1.
• Thread 2.

Your reply is most important to us to ensure we assist you accordingly.

 

Boot loop

Hi Terri,

This issue occurs when there are broken components on the boot configuration data of your system. To troubleshoot your boot loop issue, we suggest that you boot in
safe mode through the Windows
Recovery Environment option. To do this, follow these steps:

• Turn on your computer. When the Windows logo appears, unplug and replug the device. Perform these steps three times.
• On the fourth instance, turn on your device without unplugging it. The Windows Recovery Environment window will appear.
  
• On the Choose an option screen, click Troubleshoot.
• Click Advance options.
• Click Startup Settings.
• Click Restart.
• Once your computer restarts, you will see a list of options. Press the F4 key to start your computer in
  safe mode.
  

Once done, we suggest that you perform a system restore after booting in safe mode. System Restore will be able to revert your PC or laptop to their previous state, which can be used to repair and recover system malfunctions or issues. Restoring won’t affect
your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:

1. Right-click the Start button, and then select
Control Panel.

2. Search Control Panel for
Recovery.

3. Select Recovery > Open
System Restore > Next.

4. Choose the restore point related to the problematic
app, driver, or update, and then select
Next > Finish.

Feel free to post back if you need further assistance.

 

Windows 10 endless loop reboot

Hi,

• Have you checked if the hard disk is set as first boot device in the BIOS?
• Which version of Windows is installed on the computer?
• What did the HP supported suggested you to fix the issue?

I suggest you to follow the steps provided in the following article and check if it helps.

Redirecting

If the issue persists, please get back to us with the more information about the interaction with HP support and the outcome of the issue.