Windows 10: Lenovo Easy camera not working on Windows 10

When attempting to use the built in camera on a Lenovo laptop the camera does not work. Instead of seeing the image from the camera you see an image with a grey background and a white camera with a cross through it.

The same image is seen with all applications.

:)

 

Lenovo Easy Camera not working with Windows 10

Hi,

Thank you for posting your query in Microsoft Community.


In most of the cases webcam might not work if it is not compatible with the generic driver or if supporting software is not installed.


I would suggest you to update the Camera drivers from the
device manger.

• Press Windows + X key and select Device manager.
  
• Select Imaging devices and select Lenovo Easy Camera.
  
• Right click and select Update the driver.
  
• Follow on screen steps and check.

If it doesn't help then I would suggest you to check in the manufacturer's website for compatible Camera drivers and install it and also any supporting webcam software:

Lenovo Support:
http://support.lenovo.com/us/en/products?tabName=Downloads&linkTrack=Mast:SubNav:Supportroduct

If this doesn’t work then follow the same way and Uninstall the camera driver and restart the machine.


Windows 10 will automatically detect the Camera while you use it and installs the required drivers for it.


Keep us posted to help you better.

 

Lenovo Easy camera not working on Windows 10

Hi Athens,

Thank you for writing to Microsoft Community Forums.

Please reply with the required information.

1. Since when are you facing this issue?
   
2. Have you recently made any changes on the device?
   
3. What is the model number of the Lenovo laptop?
   
4. Are you able to use the Camera using the camera app?
   
5. Is there any error while trying to start the Camera?
   

The corrupted or outdated camera driver could lead to the Lenovo camera not working issue in Windows 10. However, I will guide you in the right direction to fix the issue.

Method 1: Turn Off Privacy Mode

1. Click on Start. Type in Lenovo in the search box.
   
2. Click on Lenovo Settings.
   
3. Click on Camera icon to open the settings for your Lenovo Camera.
   
4. Scroll to the bottom of the settings page. Turn
   Privacy Mode On to off, if the Privacy Mode is on.
   
5. Restart the computer and check the status of the issue.
   

Method 2: Check for Updates

Click on Start button, go to Settings >
Update & Security > Windows Update, and select
Check for Updates.

Method 3: Verify if Camera is disabled on Device manager

1. Click on Start, type in Device manager.
   
2. Look for ‘Imaging devices’, right click on it and select
   Enable option.
   
3. Restart your computer and check the working of the camera.
   

You may also refer the article Windows can’t find or start the camera
for more troubleshooting steps to fix the issue with the camera on Windows 10.

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Lenovo Easy Camera not working with Windows 10

Follow the below-mentioned steps to fix this problem –

-Use the search box and type device manager in order to go to the desktop

-Now, you have to select the device manager from the list of the devices that you have.

-Open the device manager; now go to the imaging devices. An exclamation sign, yellow in colour, will confirm that there is an issue with the drivers.

-Visit the official website of Lenovo to download the drivers for Lenovo Easy Camera.

-You can click on the downloaded driver setup file. Now, follow the onscreen instructions that will help you to install the drivers for Lenovo Easy Camera.

-Finally, click finish that will end the installation process and now you can restart your laptop.

-This will resolve your problem. <advertisement removed>