Windows 10: Laptop turns off whenever lid closed

I have a problem with my new laptop. Whenever I close the lid, regardless of settings, the laptop just goes into hibernation and then refuses to wake up from it. It keeps falling into hibernation before even lockscreen is loaded if I try to turn it on. The only way is holding the power buton and doing a hard reset. If I disable the hibernation in cmd prompt, it just shuts off instead of hibernating. I checked all the settings, powerplans etc., did a factory reset but the problem stayed. It does that even if I disable all drivers except windows in system configuration. Is it a known problem o

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Laptop restarts after closing the lid

Hi,

It appears that your laptop hibernates when you close its lid. This feature terminates running processes on your machine since it allows the system to use very little power. If
Do nothing is already selected for Choose what closing the lid does
in Power Options, let's try to make hibernation unavailable. Follow these steps:

• Right-click on the Windows icon on your home screen.
• Select Command Prompt (Admin).
• Click Yes if you get a prompt window.
• Type powercfg.exe /hibernate off then press Enter.

See if this will prevent the laptop from hibernating when you close the lid.

Let us know how it turns out.

 

hdmi turns off laptop if lid is closed

i already tried different tv and hdmi cable, also reinstalled nvidia etc... soo basically i can't use it unless the lid is open, without hdmi, it works, but as soon as i plug it in and close that lid, it turns off after 1 minute, yes i already edited "choose what lid does when closed" its set on "do nothing", any suggestions?

 

Laptop goes to sleep when the LID is closed while playing the game.

Hello,

I realize the inconvenience you are facing in your laptop regarding the sleep mode while playing game. We will help you.

To assist you better, I suggest you to answer the below questions.

• Have you connected the external monitor to the Laptop?
• Did you make any recent changes prior to the issue?
• Are you facing this issue specifically when playing the specific Game?
• Are you facing this issue after any recent updates installed?

This issue might have caused due to the power settings for the closing of LID is set to sleep mode.

I suggest you to follow the below steps and check if it helps.

• Press Windows + X keys and select the Control Panel.
• Select Power options by searching in search box.
• Right side select Change Plan setting next to the power plans.
• Select the Change advanced Power plan settings.
• Under the list select and expand Power buttons and lid.
• Select Turn off the display under the drop down of setting.
• Click Apply. Ok.
• Close the LID and Check if the issue resolves.

Please post to us with the results to help you better.