Windows 10: Laptop stuck at 36% after reset

Hi I recently have had some problems with my laptop, so I decided to do a full reset with cloud restore for Windows 10. It seems to be stuck . the screen says resetting this pc 36% it's been in this way for quite sometime now . how do I fix this ?

:)

 

Resetting this PC stuck at 36%

I have been stuck at 36% for the last 3 hours during PC resetting operation. I just received a new Laptop from Dell and I had barely used it for 2 weeks. I had a couple of files and programs on this PC such as Chrome browser. I made a stupid mistake of resetting
this PC before returing this to Dell. I did not anticipate this to get stuck and now its just getting annoying. Any idea when this will complete? Any fixes? I do not have any backups or a second computer to download any thing as some of the posts suggest.

OS: Windows 10 Home (64bit) English

 

Resetting the laptop stuck at 99%

Original Title: reset laptop

I bought an Acer. When the laptop was switched on at the shop, i skipped the step where i had to insert my microsoft email add.

The laptop was functioning normally, windows 10 were installed. Then at home, i tried to sign in but it didnt work out. I went back to the shop and they had to reset the laptop but its stuck at 99%. The resetting is taking hours and hours. Is this normal?
All programs have been lost as well. Please help.

 

Stuck at 64% after reset.

Hi,

We want to know more information regarding this issue so that we can find out what causes your update to get stuck at 64%. Please provide us the following information:

• Even after resetting, does it still get stuck at 64%?
• What other troubleshooting steps have you tried so far?
• How are you upgrading your operating system?
  

Regards.