Windows 10: Laptop spontenously shuts down, wont wake up from sleep mode

Repost because I didn't really get my question answered last time and I'm still having the same problem.I have a Lenovo Legion Slim 5 16APH8 laptop. If I leave it in sleep mode for a certain amount of time, it spontenously restarts and I lose all of my progress on whatever I was doing. Every time this happens, there's an Event 41 Kernal-Power critical error in the event viewer, and it also fails to produce dump logs. I tried turning off automatic restarts, and my laptop wouldn't wake up from sleep mode, show anytihng on the screen or respond to any input--I had to hold the power button to turn

:)

 

ASUS Laptop Won't Wake from Sleep Mode

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel

 

PC shuts down after trying to wake from sleep mode.

After my Win 10 PC goes into the sleep mode and I try to wake it, the PC just shuts itself down.
I have not tried much of anything to fix this. Any suggestions ?
Thanks

 

Waking from sleep mode

Hi Kenneth,

For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

• Aside from Windows Update. were there any changes made on your computer prior to the issue?
• Is this the first time you experienced the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of your screen when you wake up your computer from sleep mode.

We look forward to your response.