Windows 10: Laptop keyboard typing "/" uncontrollably

OS is Windows 10 , when typing any of the following letters and puncuations q/x/c/c,/./'/ keyboard starts uncontrollably typing slash until other letters is typed. I tried updating, reinstalling the drivers and ran keyboard troubleshooting but nothing seems to be working

:)

 

Laptop keyboard typing 2 characters

Thanks, Sanjay. Laptop keyboards usually require a replacement in their lifetime, so I suggest contacting the manufacturer for the next steps.

 

Scrolling Uncontrollably

My computer seems to scrolling uncontrollably, but not scrolling at the same time. Here are the syptoms:

1. It only scroll uncontrollably on the taskbar and address bar and tabs on search engine ( and similar program that have button on top like ms word),
2. It doesn't scroll up down on the page itself, I can still scroll on the page normally,
3. This problem occur randomly, sometime I can use my laptop normally sometime the random scroll make me unable to use the computer,
4. It can also be noted that sometimes when I write on the keyboard, it jumps to address bar (similar properties) or tabs (similar properties), and
5. When pressing "a" the scrolling stops, but I don't know why

Please help me resolve this issue...

 

Windows 10 Laptop Keyboard Keys Acting Strange

Hi,

I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.