Windows 10: Laptop keeps freezing up. Have some event log files I don't know how to go through.

Discus and support Laptop keeps freezing up. Have some event log files I don't know how to go through. in Windows 10 Gaming to solve the problem; Hi,Lately my laptop has been freezing and having issues. My laptop has been slowly degrading, first my Wi-Fi and Bluetooth, so I've gotten external... Discussion in 'Windows 10 Gaming' started by KumquatCat, Oct 4, 2024 at 3:17 PM.

  1. Laptop keeps freezing up. Have some event log files I don't know how to go through.


    Hi,Lately my laptop has been freezing and having issues. My laptop has been slowly degrading, first my Wi-Fi and Bluetooth, so I've gotten external adapters for those, but now it's been freezing on me and the only way to resolve them is to forcefully reboot through the power button. Sometimes, I'll be watching a Youtube video and the audio jitters, but it'll come back to normal. Othertimes, it stays like that and freezes on me. I've attached the log files below. Thanks in advance.https://drive.google.com/file/d/1L2w8LcoNEq63Dkzdxih18k0xSmjMlim4/view?usp=drive_link

    :)
     
  2. Jelo Sen Win User

    Windows 10 freezing at log in

    Hello Frank,

    A failed update or one-time startup process can sometimes cause stopping, freezing, or reboot-loop issues during the login process. To isolate the issue, we suggest that you answer the following questions:

    • Do you have a USB device attached? If yes, can you remove the device and log in again.
    • Have you tried turning off the WiFi feature in your laptop before logging in?
    • How about running a Startup Repair in your Windows 10 laptop? (Boot to Advanced Startup Options>Click on Troubleshoot> Click on Advanced options> Click on Startup Repair)
    • Aside from the above steps, what other troubleshooting steps have you done so far?

    Looking forward to your response.
     
  3. Tatty_One Win User
    Saves log files ?

    You can either read the files in Windows or my preferred method is.....

    Download CCcleaner from here...........

    http://www.piriform.com/ccleaner

    You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.
     
  4. Laptop keeps freezing up. Have some event log files I don't know how to go through.

    Event Viewer Keep Popping up automatically

    I have tried disabling and enabling various services with no luck. If Event Log is disabled, blank viewers are popping up. I have run scannow several times. Also every troubleshooting service in Control Panel. I have no third party anti-virus, only Windows
    Defender. I tried chkdsk also.

    I install every update immediately.

    I have tried every step in this thread I am capable of, not starting in safe mode, I don´t see the point frankly. I can't use the machine in safe mode.

    During this problem, about three weeks now, I have installed two or three updates. The problem remains.

    First I tried to disable Event Log but war denied due to an error, 1501, if I remember right. The first update disabled Event Log, which then showed up with blank panes. I then got an advice to enable some services which I did, Event Log went back to normal,
    nothing else happened.

    Right now I feel that I have too little technical knowledge, but on the other hand; it can´t be necessary for a common user to dig deep into the system with regedit and services.msc
     
Thema:

Laptop keeps freezing up. Have some event log files I don't know how to go through.

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