Windows 10: laptop is missing audio driver

Im currently using an asus vivobook 14/15 on a Windows 11 Insider Preview 10.0.22623.891, and it cant seem to detect any audio devices. I tried checking the device manager as well but the sound tab is missing.

:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Audio driver is missing

Hi Mark,

Audio issues might have been caused by incompatible or missing audio driver. For us to identify the cause of this issue, we would like to ask the following questions:

• What is the make and model of your device?
• What is the build number and version of your Windows?
• Have you made any recent changes to your system settings prior to this issue?

In the meantime, we suggest that you perform the following troubleshooting methods given on this article:

Fix sound problems.

We will wait for your response.

 

Hp Envy Driver missing

Hi Mohsin,

• Are you referring the missing driver as the High Definition Audio device
  with a yellow mark in the screenshot?

This issue could have happened due to corrupted driver files. Let's try reinstalling the driver and check if the driver can be recovered. Follow the below steps to re-install the driver.

• As you are already on the device manager, right-click on High Definition Audio device, and select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

If the issue still persist, I suggest you to run the hardware troubleshooter and check if the issue is resolved. Follow the below steps to run the Hardware troubleshooter;

• Type troubleshooting in the search tool.
• Click on Troubleshooting tab.
  
• Click on view all option on the upper left corner.
  
• Select the Hardware and
  Device options from the list.
• Click Next to run the Hardware
  and Device Troubleshooter.
  

Let us know if you need further assistance, we will be glad to help you.